Oversee the entire billing cycle, ensuring accurate and timely invoicing to customers.Resolve billing discrepancies by collaborating with relevant departments and communicating effectively with customers.Maintain up-to-date financial records and manage the reconciliation of accounts.Prepare and generate financial reports related to billing, revenue, and account receivables.Collaborate with the finance team to support budgeting, forecasting, and financial planning activities.Optimize inventory management, warehouse operations, and logistics to reduce costs and improve supply chain performance.Lead vendor management activities, including sourcing, contract negotiations, and supplier relationship development.Manage payment clearance processes for vendors, ensuring timely and accurate settlements and account reconciliation.Monitor and evaluate supplier performance, ensuring high-quality standards and on-time delivery.Managed petty cash fund, ensuring accurate recording of all cash transactions and maintaining proper documentation.

Engaged with current and potential customers to understand their needs, build relationships, and drive sales growth.Utilized CRM software to track customer interactions, manage leads, and optimize the sales funnel for better conversion rates.Trained and mentored a team of five salespeople, setting clear goals and providing guidance to achieve monthly sales targets.

Identified, evaluated, and negotiated with Vendor and suppliers to secure cost-effective deals and favorable terms. Managing customer queries and providing excellent customer service to ensure a positive customer experience. Processing customer orders, ensuring accurate product descriptions and pricing, and shipping products to customers in a timely manner. Managing returns of merchandise and handling all after-sales services, including refunds and exchanges, to ensure customer satisfaction.Managed inventory levels, conducted market research, and maintained accurate records of purchases and procurement data.Resolved issues with vendors and addressed complaints to maintain smooth procurement operations.Maintained accurate records of purchases, pricing, and other crucial procurement data.