I have worked as a Food & Baverage Assistant in different Restaurants, where I gainedsufficient knowledge in the following areas: catering operations, banquet operations, stafftraining, customer relations, and financial reporting. I have extensive experience in supervisorymanagement, financial control, and budgeting. I am also very educated and well-informed of allgoverning laws on food preparation, security measures, hygiene, and preventative maintenance. Iam experienced in managing cafes, coffee shops, and international standard restaurants. Giventhe opportunity, I will apply the knowledge and proficiencies, I have learned in running arestaurant to meet the company’s goals and objectives.
Pink Pistachio Cafe And Patisserie
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Assistant ManagerPink Pistachio Cafe And Patisserie Jan 2023 - PresentLahore, Punjab, Pakistanmaintaining high standards of quality control, hygiene, health and safety Overseeing the day to day operation of the restaurant including cleaning, floor plan lay-out, table settings and theme of the restaurantWorking with the chef to determine menu plans on daily basis, for special events or occasions and for groups or partiesManaging all accounts payable and receivable, handling payroll and hiring accountants or bookkeepers if requiredMeeting, greeting and getting feedback from customersAnalyzing and planning restaurant sales levels and profitability.Responsible for maintaining monthly inventory of restaurant and daily inventory of bar such as glassware, chinaware, silverware and liquor measures.Responsible to order daily requisitions and equipment of the restaurant from time to time.Responsible to take independent decisions as and when required & to maintain exceptional service standards and to exceed them.Responsible for hiring and firing of staff, maintain good relations, allocations and making of weekly duty roster of the staff.Responsible to supervise food and beverage staff of restaurant and bar to ensure ecient service.Responsible to increase sales on food and beverage items and train staff on up selling techniques.Responsible to set service standards to achieve maximum productivity and utility of the staff.To hold regular and daily briefings and update the food and beverage staff on daily happenings and events in the hotel.Responsible to report to the General Manager and attend daily HOD meetings.intaining high standards of quality control, hygiene, health and safety Overseeing the day to day operation of the restaurant including cleaning, floor plan lay-out, table settings and theme of the restaurantWorking with the chef to determine menu plans on daily basis, for special events or occasions and for groups or partiesManaging all accounts payable and receivable, handling payroll and hiring .
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Restaurant Floor ManagerEggspectation Pakistan Jan 2022 - Dec 2022Lahore, Punjab, PakistanLeading a world-class Restaurant team to ensure an exceptional 5 stars dining experienceMaintained control of food, beverage, and labor costs, achieving budgets, and raising sales.Supervised the standards of service sequence followed by all members of the staffMaintained H&S and hygiene within the workplaceHandling guest's complaints, cash handling, cashing upEnsured appropriate training is delivered within the restaurant to the members of the staffAdministered all problems of employees and invited everyone for table discussion.Provided backup to trainees by offering excellent teaching and guidance.Investigated all issues on the floor and assisted in resolving all mistakes for the management team and working staff.Determine personal objectives and ensure achievement of targets to ensure high-quality service and products for better performance.Provided outstanding customer service for the eating needs and gave suggestions on eating decisions, Arrange window displays to attract consumers.Reviewed inventory and ordered stock based on product needs.Conducted team meetings to motivate and educate the staff of new processes or expected goals.Prepared for and executed new menu implementations.Led and directed team members on effective methods, operations and procedures.Organized special events in restaurant, including receptions, promotions and corporate luncheons.Developed, implemented and managed business plans to promote profitable food and beverage sales.Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.Created fun team-building activities to engage staff in up-selling to meet revenue targets.Updated computer systems with new pricing and daily food specials.Developed and maintained exceptional customer service standards.Built revenue by delivering innovative catering services, leading the region in catering sales. -
Head CashierYum Group Of Restaurants Jan 2021 - Dec 2021Lahore, Punjab, PakistanHandling cash and call orders -
Restaurant SupervisorBundu Khan Foods Oct 2018 - Dec 2020Lahore, Punjab, Pakistanorder taking training guest dealing
Qaiser Zaman Education Details
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Indigo HotelA+ -
Government High School Marot BahwalnagarB+
Frequently Asked Questions about Qaiser Zaman
What company does Qaiser Zaman work for?
Qaiser Zaman works for Pink Pistachio Cafe And Patisserie
What is Qaiser Zaman's role at the current company?
Qaiser Zaman's current role is Assistant Manager.
What schools did Qaiser Zaman attend?
Qaiser Zaman attended Indigo Hotel, Government High School Marot Bahwalnagar, University Of The Punjab.
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Qaiser Zaman
Manager Corporate Quality Assurance & Regulatory ComplianceKhyber Pakhtunkhwa, Pakistan2yahoo.com, qarshi.com -
Qaiser Zaman
Mba-Kiet || Kin Logistic Solutions || Ex-Dhl || Ex-Tcs || Bpo || Freight Forwarding || Freight Operations || Customer Service || Country System Trainer || System Super UserKarāchi2live.com, dhl.com -
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