With two years of client-focused sales and relationship-building experience at TD Bank, I drove 250%- 400% monthly sales growth by onboarding new clients, retaining existing clients, and boosting customer satisfaction.*Achieved 250%-400% monthly sales growth.*Consistently maintained a 10/10 client satisfaction rate in all Legendary Customer Service Experience surveys.*Developed professional relationships with nearly 100 clients. I am passionate about opportunities to make a positive impact on clients' financial lives.
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Personal Banking AssociateTd Aug 2020 - Mar 2021CanadaCultivated deep, long-lasting relationships with banking clients by resolving financial queries and recommending personalized solutions.Achieved 250%-400% monthly sales growth.Maintained a 10/10 client satisfaction rate in all Legendary Customer Service Experience surveys.Developed professional relationships with nearly 100 clients. -
Customer Experience CoordinatorTd Oct 2019 - Aug 2020Toronto, Canada AreaManaged customer flow, directed calls, and addressed face-to-face inquiries calmly, courteously, and effectively.Improved incoming call answering rates by 100%.Consistently scored 10/10 on Legendary Customer Experience surveys. -
Customer Experience AssociateTd Apr 2019 - Oct 2019Toronto, Canada AreaProficient in all day-to-day banking products.Delivered timely responses and excellent customer service.Awarded a Certificate of Appreciation.Achieved a 600% increase in monthly sales productivity targets. -
Financial Sales RepresentativeSdi Marketing Apr 2018 - Apr 2019175 Galaxy Blvd. #202, Toronto On Canada M9W 0C9*Educated and helped customers apply for PC Financial MasterCard so to make their lives easier and better.*Ranked in the top 3 in a group of 43 sales representatives.
Qian Li Education Details
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Canadian Securities InstituteFinance, General -
York UniversityB+
Frequently Asked Questions about Qian Li
What is Qian Li's role at the current company?
Qian Li's current role is Banking | Client-focused | Leveraging relationship-building and client-focused sales skills to achieve 250%-400% of monthly sales targets..
What schools did Qian Li attend?
Qian Li attended Canadian Securities Institute, York University.
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