Leah Qi Email & Phone Number

Portland, Oregon

• Utilized multiple data structures and sources to enable the design, development and implementation of decision support solutions.
• Updated existing BI template backend and frontend design to support requests from different business units throughout the company.
• Explored and researched new technologies to create innovative approaches, prototypes and solutions to address complex business problems.
• Partnered with IT and Data team to push out the BI Reporting development standards with Power BI.
• Identified data gaps between various systems and tables, documented and notified data team for future fixes.
• Prepared documentation on incidents reports, knowledge share and QA procedures.

Toronto, Canada Area

 Directed BI Tool new and enhancement projects, from planning and design to validation and deployment. Identified and foresaw production process risk and leverage solutions from past issues to reduce production error risk.  Extensive BI Tool experience with emphasis on report testing, production design and model vetting for improved process efficiencies..

 Develop dynamic, fillable smart forms with JavaScript.  Streamline internal system-update processes and controls for improved daily operations.  Extract and analyze monthly corporate data for reporting to senior management.  Provide on-site client support for Manulife Financial’s various business units.

 Prepared business analysis reports for revenue optimization and business decision support.  Maintained life insurance JHSalesNet website and provided online support to various vendors, producers and firm contacts.  Regularly audited internal form database to ensure consistency between distribution channels. Created internal processes for training.

 Interacted with clients (i.e., portfolio managers, risk analysts) on a daily basis.  Determined clients’ requirements and how our product ModelStation (a financial software to optimize risk portfolios) and services are able to meet their needs.  Worked with clients on any issues during the pre-sales process concerning product functionality and.