Director Of Professional Services
CurrentManaging hirings and performance of all Professional Services team members.Staffing for all on-going projects, maintaining a close relation with the project managers responsible for national projects delivery.Responsible for the overall solution delivery for all engagements, overseeing the technical delivery, ensuring the technical resources staffed for projects deliver within the right service delivery, on time and budget limitations.Maintaining the framework of documentation (deployment architecture, technical procedures, key ceremony, configuration guides, …..). Developing and maintaining a corporate training program for the different teams. Maintaining close collaboration with other teams (product, CST, ….) in relation to improving delivery excellence across the whole Ascertia.Supporting the project teams in design, documentation, implementation, quality assurance, audit, and other work streams.Reviewing and approving the PKI deliverable (Key Ceremony Scripts, CP, CPS, CA/B Forum BR Compliance, RA Processes, etc.).Participating in the Technical Proposals, Key Ceremonies, UAT, WebTrust Audit, PKI Trainings etc.