Neil Shah Email & Phone Number

Nottingham, GB

Nottingham, England, United Kingdom

Leading on ARCO Compliance audits: auditing our villages (Integrated Retirement Communities) once a year against the ARCO Consumer Code and various other codes, regulations and standards. Managing the whole audit process from issuing the audit brief to writing the audit reports and following-up on recommendations.Leading on a GDPR Compliance project to.

Nottingham, England, United Kingdom

Monitoring compliance through internal and external audits on the DWP Restart programme covering Nottinghamshire, Derbyshire and South and West Yorkshire. The contract has an estimated value of £290m and is expected to receive over 145,000 participants over 3 years.Advising all areas of the business on risks and issues; helping to create new processes and.

Nottingham, United Kingdom

Price Protection compliance lead; training and supporting other Auditors and Operational staff, leading calibration sessions, maintaining a change log and training documents, creating a mutually beneficial relationship with the business and helping Advisors to achieve a 99% compliance rate.Taking the lead on various trials and projects; the 'go to' person.

London, England, United Kingdom

Reduced error rates of outcome claims from as high as 50% to 0% in my first month; achieving a low risk ‘green’ RAG rating across different outcome categories in three Community Work Placement contracts. Ensured contract survival by overhauling an inefficient claims process and creating a system where outcomes are claimed promptly and compliantly; passing.

London, England

Supporting and auditing the supply chain on the Community Work Placements provision across 3 contract package areas (CPAs) in London and the south east.Audit and compliance lead for DWP Compliance Monitoring Officer audits for 6 CPAs; facilitating external audits.Audit and compliance lead for placement start validations for 6 CPAs; leading a team of 3.

Acton

• Responsible for the management of the quality auditing and day-to-day running of an employability training project (Support Contract) across two Centres and conducting audits on other projects within the company.
• Auditing client files and submitting a monitoring report with my findings, risk assessment and supporting comments/evidence as well as a monitoring action sheet which details action required to the Project Manager.
• Conducting follow-up audits and reporting on the progress.
• Conducting project audits to ensure that they comply with contractual requirements.
• Continuously suggesting processes and solutions that result in a more structured project that runs smoothly.
• Observing project delivery and producing reports used to improve the quality of service to our clients.

Head Office, London

Played a lead role as part of a reputable and consistently praised Claims/PRaP Team. As the central Claims Team for a large welfare to work contract covering Surrey, Sussex and Kent, we managed the claims process for the whole delivery network from referrals and starts to job outcome claims and failed off-benefit claims.I took initiative and leadership on.

Established and oversaw the admin team by creating and amending processes and procedures, training new Administrators and co-ordinating workload within the team. My role involved many aspects of admin and also the recruitment of Psychotherapists and Psychologists; but ended up focussing on invoicing and accounts due to my ability to identify and correct.

Bachelor Of Arts (B.A.), Economics And Business With East European Studies, 2:1

Education record