Quan Chen Email and Phone Number

• Led projects and daily operations for Finance applications, maximizing efficiency and productivity.• Served a pivotal role in the implementation and support of Oracle Financials, including General Ledger, Fixed Assets, Accounts Payable, Accounts Receivable, and Cash Management modules.• Liaised with stakeholders to capture and analyze business requirements, creating functional specifications for system enhancements and customizations.• Furnished end-user support, troubleshooting, and training for optimal use of Oracle Financials.• Oversaw system testing, validation, documentation, while ensuring alignment with regulatory and internal control requirements.• Accomplished several key Oracle Financials projects including the Oracle systems implementation for Polycom and the merger of Oracle systems for Polycom and Plantronics.

Responsible for ensuring IT services delivery to GE in Oracle EBS financial modules. Achieved 100% SLA for 200+ users based across Asia, EMEA and North America. Responsibilities:- Managing and implement EBS enhancement projects- IT services provided to SLA’s- Staff development, coaching and mentoring

Lead Revenue Cycle Project, invoice printing/formatting program. Have worked with global team for user requirements confirmation and Oracle ERP configuration. (Oracle EBS financial modules)Responsible for the data integration between theatre ERPs and Global center system. Designed the data integration functionalities between systems (using flat file interface and PL/SQL). And also be doing the maintenance for the daily interface running.

Be the team member of doing Global Finance Shared Service projects; specifically take charge of core process redesign and continuous improvement. (Oracle EBS financial modules)- Networks and GEMS (two sectors of Motorola) global financial modules merge project.- Continental China spin-off from Motorola project in financial modules.- Auto Cash Application project (Improve the cash application process)- eHouseOrder project (Improve the inter-company transaction process)- Concur upgrade project (Upgrade the global reimbursement system and enhance the reimbursement process)

Support all company used legacy systems. Designed and built application systems for users’ requirements.Implemented Shell’s distributor ERP (Platinum System) in 8 key cities across China. Coordinate with the software vendor for the deployment to make sure the service are delivered in good quality. Be the person from Shell to provide the continual technical support for all sites.