Derick Q. Email & Phone Number

United States

As a member of the Professional Services Team, I help customers implement identity security into their environment and survive those security audits!PAM Deployment and Implementation, automating privileged account management, and providing user role based access controls.

Working at VMware was a really great experience. Good Culture (EPIC2 Values!), Great Management, Amazing Team members. VCP Certified, I provided L3 partner support for customers using a Hyperscale, ESXI, vCenter, Software Defined Data Center (SDDC).I assisted partners and customers with varying degrees of troubleshooting and repair, all levels of incident severity. Coordinated with software engineers and developers, escalation engineers, and other team members to accomplish our daily goals. Worked with some top notch people from partner companies: Google, IBM, Dell, Oracle, Microsoft, Kyndryl. Maintained regular communications to keep partners and customers apprised and drive results.

Marietta, Ohio

Acted as data center administrator, network and infrastructure technician and engineer, cabling, electrical and low voltage installer. Developed and Introduced wireless 802.x RADIUS authenticated dynamic VLAN assignment and role based network access.Developed and deployed IKEv2 IPSEC VPN that uses native Operating System VPN clients for Windows, MAC, iOS devices. RADIUS authentication. Developed eSports gaming network, allowing for better compatibility and connectivity during online gaming. Gaming network allows students living and playing on campus to have a 'residential' NAT experience in coexistence with a corporate style network environment.Configuration and deployment of edge and internal network devices. Firewall, gateway, router, switches, Wireless access points and WPA-Enterprise deployment. Maintained VMware cluster, backups, daily operations.Performed troubleshooting of football scoreboard, parts replacement operation, Jumbotron troubleshooting and feature use. Infrastructure cabling, fiber terminations, and retro fit network cable installations.Electrical installations in data center and other areas of campus.

Parkersburg, West Virginia

It was fun to offer my expertise and be a part of such a close knit family. Being a part of a local business that stays involved with the community, and working with such quality driven and hard working people brought a lot of added value to my role.- Reduced SPAM and malicious email by increasing focus on email security and promoting user training and communications. Maintained mailbox databases. Introduced TLS and encrypted email communications to the Exchange environment.- Reduced annual software costs by removing unneeded software. - Improved user experience. Streamlined updates and deployments, reducing the number of help desk incidents and providing better compatibility and security with the rest of the world. Reduced login times by designing more effective Group Policies.- Maintained primary virtual cluster. Updated virtual machine hardware configurations to improve performance on virtual servers, provided sys prepped and valid templates for rapid deployments that were designed to last without issues.VMware and Hyper-V.- Alert Logic Log Correlation IPS/IDS.- Kicked off hardware and software refresh from Windows 7 (EOL) to Windows 10 and Server 2016; annual technology refresh cycle (part of the overall deployment).- PCI compliance. - Maintained Websense (now Forcepoint) filtering.- Assisted and worked with Network Administrator with Cisco ASA devices, backups, phone system, cabling and infrastructure.

Beverly, Oh

Upgrading and redefining the information infrastructure made for a very rewarding and exciting opportunity. I got to work with a solid team and well developed IT management. Globe Metallurgical challenged and developed my skills as a systems and network administrator. - 13 sites in the continental US; blend of office and factory/plant, and mine locations. 24x7, 365 Operations. - Designed and deployed restructured Information System to domain users. Enumerated Access, group and role based access. Replacement of old servers with updated hardware, software, and operating systems.- Configured and Deployed Airwatch Mobile Device Management, Apple Configurator (iPhones), Drafted User + Device Policy. Replaced Blackberry 5 + 10 servers, outdated device policy for several hundred users. - Configured and Deployed edge firewall systems, internal LAN devices. Site-to-site VPN, SSL User VPN connectivity. SSO Authenticated and managed user access to LAN and WAN resources.- Managed private cloud hosted environment. DFS across sites. - Active directory, Trusted domains, Group Policy, WSUS used to control and configure delivery of updates to the enterprise.- Backup and recovery management, disaster and data recovery exercises. SOX compliance. - Managed and maintained Exchange 2003, 2007 (migrated mailboxes to 2010), Exchange 2010, Exchange 365. Google Postini Spam filtering services.- Alert Logic Log Correlation IPS/IDS.- Assisted phone system deployment and troubleshooting.- Assisted in Meraki wireless deployment, VLAN configuration.

Parkersburg, West Virginia

Teachers and students are relying on technology more and more to accomplish learning objectives. Better integration and classroom experience happens when technology works. Working closely with school officials, staff, faculty, students, and other technicians made every day a chance to learn.Kept school and classroom technology working- SMART boards, Intelliboards, laptop carts, classroom computers, computer labs. Maintained computer infrastructure and responded to help desk incidents for schools assigned in contracted county. Contracted assignment was typically 5 to 7 or more schools and other supporting facilities. Also assisted in server deployments, upgrades, group policy, and recovery of active directory environments in schools that were not my assigned locations.

Through my time at college and working at the Board of Education, I kept myself busy by offering my troubleshooting and repair services. I really enjoy working with clients to determine and deliver the best results. My clients enjoyed a lower TCO, reduced and removed downtimes, and generally less headache (HUGE ROI!)Performed computer repair, consult and installs, home and small business wired and wireless networking, home security troubleshooting & repairs, cameras and DVR/NVR, low voltage, phone, TV, and network cabling, automotive installations (lights, head units, amps, speakers, subwoofers, radar countermeasures).

Northern Virginia, Western Md, Eastern Wv Panhandle Territory

As a low voltage and alarm technician, customer service and satsfaction is a core service. Reducing false alarms through proper installation and troubleshooting techniques means reduced costs. Hooking up home theater and immersive entertainment packages, and working with awesome team members from different departments and territories were just another set of perks I found working with Circuit City.DCJS certified Alarm systems installation and sales: Virginia, Maryland. Alarm Systems Installation and Troubleshooting. Low Voltage wiring & Device installationHome Theater & Entertainment, Central Network, Phone, Coax wiring and setupCentral vac.New construction, retrofit.

Bachelor Of Applied Technology, Information Security

Certificate of Project Management Certificate of Business Leadership

Associate In Applied Science, Computer Information Technology

High School Diploma

Activities and Societies: FBLA; 1st place, Networking Concepts, WV State 2004 SkillsUSA PRT/MOVTI, 2003-2005; CCNA, Cisco Virtual Academy.