Michael Queen Email & Phone Number

Rockville, Md, Us

Support NIST Public Affairs Office with procurement, reconciliation, domestic & international travel, time and attendance, document review, routing, filing, record keeping, property, routing correspondence & calls, and maintaining appointment calendars.Handle public inquiries and questions received via phone, e-mail, and web form - answering questions directly when possible and otherwise referring them to the right office at NIST. Assist tour coordinator with logistics and supplies for tours of 20+ people. Assist executive staff with budget tracking and planning.

Supported a staff of scientists with procurement, reconciliation, domestic & international travel, time and attendance, document review, routing, filing, record keeping, routing correspondence & calls, and maintaining appointment calendars.Completed procurement in a timely manner through multiple channels including contract requests (ComprizonSuite for purchases over $3,500), government purchase card, and internal requisition (shipping, travel, inter-division work orders, storeroom for office supplies). Maintained excellent records (physical & digital) of purchases including logs, authorizations, and receipts for reconciliation and audit purposes.Arranged domestic and international travel for scientists attending conferences and acting as advocates for NIST. Utilized E2 Travel Solutions to request authorization and complete vouchers for international, domestic, and local travel costs. Maintained Metro SmarTrip card accounts to simplify local travel, maintaining log for expenditures.Kept time and attendance records for all group staff (including supervisor) using automated Time & Attendance software (KRONOS WebTA). Familiar with making corrections, leave projections (for budgeting purposes), multiple and variable cost centers/accounts. Used excel macros and Microsoft mail merge functions to streamline distribution of personalized time sheets. Tracked leave and maintained record of requests and coordinate with staff to validate and certify time sheets promptly.Reviewed technical documents and memos before routing, created routing list and monitor progress of documents requiring multiple office review and approval. Scanned and maintained digital (share drive & DocuShare/Share Point) copies of vital documents for review and oversight. Route mail and packages to personnel, route calls to staff members and act as point of contact for special projects (i.e. maintenance requests, conference calls).

Supported the Emergency Services Division as primary Badge Office Coordinator - issued site access and federal PIV credentials, modified access in response to personnel actions and changes in assignments. Ensured all changes to records and forms were processed in a timely manner.Assisted a wide variety of personnel (agency and department directors, executive staff, domestic and foreign researchers, administrative personnel, and construction contractors) during initial hiring process and throughout their tenure with access, badging, security and NAIS support. Reviewed new and renewal paperwork for accuracy and verified supporting documents.Researched, reviewed, edited and updated employee/associate/contractor information for the security access database of over 6,400 active records in an office that processes and issues over 3,000 visitor/site badges a year.Completed and validated timekeeper data for badge office staff using WebTA system. Support office with procurement and inventory planning. Adept at allocating time and priorities for multiple projects in order to meet established deadlines. Very familiar with handling multiple customers and demands.Recognized for customer service skills and excellent at both solo and team work.

Dover Air Force Base

Coordinated with unit and section commanders and their staff in collecting historical and analytic documents to track current and previous operation methods, planning and decision processes, best practices, performance metrics, etc. and to identify problems, evaluate alternatives, and make recommendations. Accurately and impartially reported findings to the Wing Commander and unit supervisors for use in the future.Collected, scanned and maintained digital copies of source documents for use in electronic history reports. Properly stored or disposed of sensitive and personally identifiable information (PII). Applied computer, word processing and technical writing skills in producing historical and analytic reports for senior staff.Regularly tracked and followed-up with units and squadrons for historical reports and documents. Attended command-level briefings on personnel and equipment readiness. Trained and educate Wing Staff and personnel on the history program. Provided fast and accurate responses to information requests. Managed time and priorities with little or no supervision and handled both position-related duties and administrative tasks as a one-person office.Maintained a Top Secret clearance and physical fitness requirements.

I represent my senator on all levels - through the phone at the front desk, through e-mail and correspondence, escorting constituents to the capitol visitor center. I also assist the press office and legislative aides with press clippings, research, and whatever else they need to get their job done and done well.As a veteran I also had the privilege to support the her Defense legislative aide and supported both the Press and Defense office during the press conference about S. 3234, the Veteran Employment Act, meant to support unemployed Veterans - which I was until very recently!This position was unpaid, so sadly I could not stay, but I look forward to keeping in contact with my friends there.

I researched potential clients, new opportunities for current clients, and provided both clients and Advice Unlimited with social media support including blogs, LinkedIn and GovLoop. I also provide supported with our pro bono client, USO-Metro, and whatever other clients that need an extra hand.I also had the opportunity to write business proposals to clients based on the research I gathered.

• Cold-called 200+ people for fund-raising; customized and expanded the script as needed.

• Designed and executed a recruitment campaign, which doubled membership andcreated the groundwork for a healthy and thriving chapter.• Improved awareness through social networking media such as Facebook.

* Gathered research and created a database of over 2,000 unique individuals for a direct-mail fund raising campaign.* Staffed promotional events and booths and interfaced directly with consumers for feedback.

Presented a positive attitude, proactively seeking tasks and higher responsibilities. Handled multiple detail-oriented tasks in a fast-paced, high intensity environment.Built strong learning skills in a fast-paced and competitive training program.Developed interpersonal communication and team-work skills, interacting with a variety of cultures and personalities.

Bachelor'S, Communications (Journalism), Business (Marketing)

Activities and Societies: Public Relations Student Society of America (President 2007-2008; Treasurer 2006-2007), American Marketing.

Associate'S Degree, Business Transfer Degree