Quentin Lee Email & Phone Number

United States

Inventory Management for company locations worldwide including assets for new hires, UBIF, W@H, FSL, Verizon, AT&T, and 3rd Party Vendors.• Effectively manage over 300K of operable equipment across all businesses• Internally serialize company assets for proper linking in internal databases to ensure accurate tracking of hardware and digital assets. • Manage the EOL process for all non-compliant and out-of-warranty hardware and assets within the organization. • Receive all Purchase Orders (PO’s) in Dax365. Receive and process purchase orders using ERPs for accurate inventory, forecasting, and operation planning. • Create weekly power point presentations detailing upcoming projects, deadlines, issues, order updates, and budgets. Responsible for weekly reporting details project timelines, risk, assistingwith operational planning and budgeting for projects. • Use of ServiceNow platform for fulfillment of all assigned service portal tickets within pre-defined SLA’s• Notation of all service tickets providing customers and Service Desk Analysts with updated ticket status.• Weekly inventory cycle count audits ensuring purchases and shipment can be fulfilled.• Troubleshoot hardware issues and find solutions to better serve customers.• Collaborate with cross-functional teams to enhance SOPs and manage deviations from standard processes within the organization.Highlights:• Creation and management of APA MacBook Air deployment process for all UBIF Stores including the auditing of all physical hardware used in 385 stores.• Managed several cost saving initiatives including, Hardware Refresh, Adyen Deployment, Samsung PC Project, 2n1 AT+T Deployment, Inventory Reconciliation Project, APA MacBook Cleanup, Enjoy/FSL Refresh, UBIF Inventory Audit, Verizon iPad Deployment, and Call Center Headset Changeover• Chromebook refresh management upgrading and deploying hardware to over 600 employees which will subsequently garner labor savings of $500k/yr.

Nashville, Tennessee, United States

Management of 40 frontline employees delegating daily tasks and special projects to meet KPIs and SLAs as slated by senior leadership. • Build working relationships and collaborate with cross functional teams on various projects across the supply chain, providing knowledge of Reverse Logistics process, LEAN, and team management.• Responsible for daily inbound volume management that supports accurate forecasting and efficient execution of supply chain processes.• Responsible for training, re-training, and cross-training frontline team members on standard operation procedures and processes, including layered process audits and keeping department to 5S standards.• Collaborate in the creation of standard operating procedures to follow OSHA Standards providing operational expertise. • Systematically process received inventory stimulating revenue recognition and invoicing to customers and third parties. • Work closely with warehouse and distribution partners to ensure proper storage, resolve inventory discrepancies, and align deliveries to customer locations. • Use of Microsoft Office (Excel) to produce daily metrics, production, and inventory reports.• Implementation of NPI database and SIM Card questionnaire in DAX2009 to reduce receiving errors within Reverse Logistics.

Tennessee, United States

Management of 40 frontline employees delegating daily tasks and special projects to meet KPIs and SLAs as slated by senior leadership. • Build working relationships and collaborate with cross functional teams on various projects across the supply chain, providing knowledge of Reverse Logistics process, LEAN, and team management.• Responsible for daily inbound volume management that supports accurate forecasting and efficient execution of supply chain processes.• Responsible for training, re-training, and cross-training frontline team members on standard operation procedures and processes, including layered process audits and keeping department to 5S standards.• Collaborate in the creation of standard operating procedures to follow OSHA Standards providing operational expertise. • Systematically process received inventory stimulating revenue recognition and invoicing to customers and third parties. • Work closely with warehouse and distribution partners to ensure proper storage, resolve inventory discrepancies, and align deliveries to customer locations. • Use of Microsoft Office (Excel) to produce daily metrics, production, and inventory reports.• Implementation of NPI database and SIM Card questionnaire in DAX2009 to reduce receiving errors within Reverse Logistics

Education record

Bachelor Of Applied Science (Basc), Advertising