Technical Writer
Current Develop, write, and edit materials to document Quality System processes, including, but not limited to Specifications, Standard Operating Procedures (SOP’s), Work Instructions, Operating Deviations, and Quality Alerts Assure compliance with internal ISO procedures (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018) through proofing, editing, and releasing accurate documents Support external compliance audits for surveillance and recertification in addition to attaining new certifications Observe production and work with Operations to develop complete and understandable process documents Assume responsibility for technical accuracy and completeness of all project documents and related technical publications Conduct internal Audits and work with Operations to correct document Non-conformance items Develop, write, and edit external customer technical documents including, but not limited to, publications, service notes, procedures, and promotional material Assist in developing, writing, and editing training materials. Schedule meetings with other teams to discuss Non-Conformances in processes or Opportunities for Improvement. Issue Corrective Actions or Opportunities for improvement to upper management and follow-up on these issues to remain in compliance with our standards.