-Air cargo operations-Customs entry writing-PGA entries and compliance, chiefly FDA

-Rigorous self-directed study for the Customs Broker License Examination-Travel to Laredo, TX for classroom education on customs brokerage concepts-Resulted in a passing score on first exam attempt in May 2024

-Responsible for managing and maintaining all music and audio-visual equipment (total value $50k+ AUD) for a multi-story bar, nightclub, and private events venue-Delivered exceptional customer service while balancing competing priorities under time stress-Made quick decisions in a dynamic, high pressure environment to maintain complex event schedules-Coordinated with clients, venue management, and external vendors to faithfully execute client’s vision

-Made sales-oriented cold calls to prospective clients-Maintained good working knowledge of company product offerings and a complex regulatory environment-Passed rigorous New York State licensing exam on first attempt-1099 independent contractor

-Proactively utilized product knowledge to provide excellent customer service-Conducted cashier duties with demonstrated focus on speed, accuracy, and fraud prevention-Consistently met or exceeded performance targets, including store credit card signups-Engaged with non-English speaking customers using foreign language skills to overcome language barriers and execute sales