Quentin Williams is a Product Marketing Specialist at Akamai Technologies. Colleagues describe him as "Quentin joined our Compute Customer Success Team at Akamai in March 2023, and quickly distinguished himself as someone with strong analytical/critical thinking and a solid work ethic. Quentin was our go-to on the "Tech Touch" team, which focused on improving retention of large swathes of customers via research, feedback alignment, and one-to-many interventions, often automated. He was a strong contributor to our "Customer Insights reports" and showed proficiency in data aggregation and analysis. Personally speaking, Quentin is a great guy with a calming presence. I never saw him lose his cool, and there were times that his outlook on a problem actually calmed *me* down and helped me think more clearly about it. It was a pleasure managing Quentin, and I expect him to go far in his career!" and "Quentin joined our Tech-Touch Customer Success team in early 2023, at a formative time for our team. He quickly began contributing to the formation of new and improved processes for gathering customer insights and submitting proposals for NDR-impacting actions. With an eye for analysis and attention to detail, Quentin has positively influenced our ability to delivery highly valuable voice-of-the-customer reports and insights. He is also a team-player through and through - always quick to jump on the most important team tasks that need to be done while his rigorous work-ethic ensures they are done well. More recently, Quentin has demonstrated a knack for leadership skills, taking on ownership and management of several high-level projects for the team and showing an understanding and appreciation of big-picture and cross-functional programs. It's truly been a joy to work with and partner with Quentin at Akamai!"