Quincy Cuthbertson Email & Phone Number

New York, New York, United States

New York, New York, United States

• Led KM operations for several product launches, developing over 300 knowledge documents and consistently exceeding stakeholder expectations by delivering ahead of schedule, and improving time-to-market for major.
• Owned and optimized aggressive product release timelines across multiple Product/Engineering teams, reducing last-minute tickets by 60% and ensuring timely resolution for 50+ tickets per cycle.
• Defines and prioritizes knowledge management challenges, implementing solutions, such as project management initiatives that improve real-time data delivery for 20+ projects, enhance operational efficiency, and empower.
• Revitalized the FreeWheel Center of Excellence (CoE), expanding its scope and reintroducing it organization-wide. Lead the development of knowledge-sharing best practices and SOPs, boosting cross-functional.
• Collaborates with internal teams to define and implement a Knowledge Management strategy that enhances knowledge sharing, preserves data, and leverages information assets across the organization.
• Builds and maintains strong stakeholder relationships by aligning product and knowledge management needs with business requirements, ensuring clear communication and expectation management.

Philadelphia, Pennsylvania, United States

• Led an organization of 10 student officers and one faculty advisor in planning and overseeing quarterly operations, budgets, and initiatives for 200+ members and alumni
• Coordinated in-person and remote events to promote ties between Drexel students and industry professionals, promoting Drexel's reputation as a pipeline for careers within the themed entertainment industry

Drexel University

• Conveyed weekly announcements through social media and communication channels.
• Supported new remote meeting platform advancement while continuing to engage in educational and entertaining topics.
• Facilitated recruitment of new members and officer transitions.

Drexel University

• Directed a team of several officers, developing skills to run an interdisciplinary organization.
• Formulated long and short-term plans to establish budgets, tailor experiences, and engage general body members.

Drexel University

• Pioneered a new position to facilitate outreach towards the Drexel community.
• Organized participation in local events such as volunteering and Drexel College of Engineering open houses.
• Corresponded with external media outlets to promote the club.
• Managed alumni communication and events.

Drexel University

• Managed and updated social media and communication accounts.
• Produced digital marketing material to promote TPED events such as guest speakers, trips, and general body meetings.

Drexel University

• Shadowed the current officers in order to prepare to step into permanent roles in the future.
• Researched and presented on themed entertainment topics at general body meetings

• Directed large-scale recruitment initiatives, developing project plans and timelines in Jira and Microsoft Projects to ensure alignment with organizational goals and the timely hiring of over 20,000 employees globally.
• Collaborated with cross-functional teams to implement an internal career portal, streamlining the recruitment process and enhancing the candidate experience.
• Led the creation of training materials and facilitated onboarding sessions for up to 50 employees, equipping them with new tools and techniques to optimize talent sourcing and assessments.
• Authored and standardized Cigna’s global pre-hire assessment SOP, improving the consistency and effectiveness of recruitment processes across international teams.

Philadelphia, Pennsylvania, United States

• Supported two Professors in teaching foundations of business concepts to underclassmen and transfer students.

Westport, Connecticut

• Upheld Westport Anthropologie’s values and goals during the busy holiday season.
• Acquired customer service skills while promoting brand loyalty.

New York, United States

• Managed cross-functional collaboration between technical and business teams to deliver UI features for "The Vault," a software tool designed to enhance operational efficiency and strategic decision-making.
• Developed sales presentations and client-facing materials to introduce "The Vault" to potential customers, driving successful onboarding for two new clients and supporting change management efforts.
• Applied project management methodologies to optimize corporate processes, increasing productivity in remote, global teams and ensuring seamless client integration.

Orlando, Florida Area

• Contributed to upholding the high standard representation of the Walt Disney World brand.
• Strengthened guest service and problem-solving skills in a professional and fast-paced environment.
• Interacted with thousands of guests weekly, developing verbal and nonverbal communication skills.

Greenwich, Connecticut

• Assisted with engineering calculations, design drawings, preliminary cost estimates, and field visits.
• Used programs such as AutoCAD to assist senior engineers with organizing presentations and creating topography maps.
• Shadowed senior engineers on projects and offered insight.

Westport, Connecticut

• Coordinated and delivered lesson plans for facilitating STEM development from the perspective of a past student.
• Inspired students in pursuing a career in science, technology, or engineering.