• Execute distribution of educational curriculum through large scale events and individual interaction• Handled a multitude of administrative tasks including scheduling, auditing, and coordinating staff meetings• Navigating a range of on-call situations resulting in the creation of 10+ incident reports containing sensitive information• Assist in managing 15 administrative staff with 6 direct reports in a complex of 650+ undergraduates

• Coordinated 7 events per semester to accommodate up to 250 residents• Allocated and managed a $2k budget among 17 different staff members to properly and equal fund programs• Handled a multitude of administrative tasks including scheduling, auditing, and coordinating staff meetings• Navigating a range of on-call situations resulting in the creation of 10+ incident reports containing sensitive information• Led a team of 17 resident assistants in promoting a positive and inclusive residential environment

• Coordinated up to 7 events per semester to accommodate up to 250 residents• Guided 50 residents in overcoming the transition to university• Allocated and managed a $2k budget among 17 different staff members to properly and equal fund programs• Handled a multitude of administrative tasks including logging over 400 parcels, filing 15+ maintenance requests, and 50+ meetings • Navigating a range of on-call situations resulting in the creation of 10+ incident reports containing sensitive information• Consulted residents over conflict resolution strategies while maintaining professionalism and confidentiality

o Provided customer service for over 13k conference guests across 6 different complexes including check-in/check-outo Audited up to $1.5M of conference charges using a residence life database to remedy billing errorso Facilitated a team of 20 for weekly check-ins of 1200 guests in two hourso Enforced company policy in order to ensure the safety and security of the conference guestso Overhauled position job position to create a more accurate representation of the actual tasks required

• Managed stakeholder expectations to drive analysis roadmap that will bring insight to the IT Division• Forecasted and modeled DORA metrics to establish a high-level overview of the performance of engineering crew• Wrangled and combined data tables to be utilized for data visualizations in Tableau and Jupyter Notebooks• Authored memo with a regression model that provided action items for DORA that was presented to senior staff

- Utilized Python to analyze FA behavior around Vanguard Personalized Indexing, conducting regression analysis for further insight- Produced reports on Money Market Funds, examing over $400M in cash flows to provide sales strategy recommendations- Leveraged Tableau to create a dashboard of the Vanguard signals program to make data driven decisions about their effectiveness- Collaborated to develop and implement an A/B Chi-Squared hypothesis test to measure the value of potential segmentation

• Directed food production operations to decrease customer wait times by 22%• Analyzed up to $3k worth of inventory to reduce waste by two percent• Budgeted labor hours for up to 15 employees to ensure that cost of labor did not decrease profit margin • Enhanced customer service strategies to raise customer satisfaction above 80% • Tracked weekly and periodic sales for up to $27k and $108k, respectively