Quyen Chang Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

San Francisco, Ca, Us

Currently the Global Head of Revenue Enablement (managing a team of 14) supporting our ProHost, Experiences and Airbnb for Work sales and account management teams; building the infrastructure with a current focus on the key enablement pillars: global learning and development, system & tools, product enablement and strategic sales programs.

Santa Clara, California, Us

MBA Alumni Advisory Board focuses on key strategic initiatives for our top ranked MBA Program. Created to help support the continued enhancement of the MBA Program, the board, which will be managed by Dr. Nydia MacGregor, MBA Faculty Director, and Dr. Toby McChesney, Sr. Assistant Dean of Graduate Business Programs, will focus on student engagement, corporate connections and curriculum updates that are essential components to drive the program to new heights.Current role: Chair - Jan 2021 - PresentPreviously Vice -Chair from Feb 2019- Dec 2020

Toronto, Ontario, Ca

WNORTH is a global community of women who are aiming for, or already on, a senior executive leadership track. WNORTH connects top female business leaders in corporate, public and entrepreneurial sectors through the annual Whistler Conference, an online community as well as events and programming in six chapter cities; Vancouver, Toronto, Seattle, San Francisco, New York and London. WNORTH's mission is to develop more women to leading positions in business, and in doing so we will elevate the teams they work in, the families they lead and the communities in which they live.Currently WNORTH Board Member - February 2021 to Present San Francisco Co-Director January 2018 to January 2021

New York, Ny, Us

San Jose, California, Us

- Global Head of Enablement for programs tied to our field Go-To-Market teams. (consisting of Sales Development, Sales, Solution Engineering, Professional Services, Customer Success Managers, Support and Alliances) - A key partner to sales/customer success leadership, business operations, marketing, and employee success; which supports the direct go-to-market teams by delivering programs and coaching focused on onboarding, improving product knowledge, sales competence, sales confidence, executive-level selling, customer success, and development. - Executed 2 successful Global Field Kickoff events in FY18 and FY19 for over 400+ employees and focused on the following themes: Investing in our people, Setting the future vision, Giving back to the community, (Blog Post attached and GFK Highlights: https://youtu.be/Zk1lBZhpFLs)- Implementation of learning and content tools tied to bite-sized learning with Saleshood, content engagement management with Outreach and Showpad, prospecting efforts with LinkedIn and CRM management with Salesforce - Committee member on the Diversity and Inclusion and Mentorship programs

San Francisco, California, Us

• Head of Sales Enablement responsible for training and enablement on the execution of sales and SDR strategies and processes • Scaling our sales and SDR programs (consisting of discovery, objection handling and industry knowledge) to better equip our new hires and tenured reps• Coaching and mentorship of sales and SDR new hires regarding on job responsibilities to improve new hire ramp• Management of internal sales webinars and communication to share important sales knowledge and important updates to help close business • Partnering with executive leadership, product, product marketing and engineering teams to execute upcoming Z2 enablement programs

San Francisco, California, Us

• Developed, design and manage an ongoing Ignite enablement global training and certification curriculum, tools, and roadmap• Facilitated customer engagements with Strategic Innovation Executives and account teams to help solve customer business challenges• Management and design of Ignite enablement webinars, program content and tools to help team members accelerate current engagements • Development of dashboards and reports that deliver visibility to metrics met to share with stakeholders • Providing a cadence of communications and helping bridge internal silos through continuous communication and alignment with stakeholders.

San Francisco, California, Us

Lean-In Steering Committee member helped build our Lean-In Programs at Salesforce. Our intention was to create an opportunity for people to connect and to encourage everyone to start Leaning In. Our goal is to drive awareness of Lean In across the organization. Our success was measured by the number of employees and regions we reach, the growth of circles formed each quarter, and the various initiatives that sprout from Lean In awareness.

San Francisco, California, Us

• Develop, design and manage an ongoing Ignite enablement global training and certification curriculum, tools, and roadmap• Lead training (i.e. continued education, facilitation, presentation, design thinking) initiatives for account teams(300+ employees) to scale our Ignite program globally• Coach and mentor Strategic Innovation Executive new hires(~80) on job responsibilities to improve new hire ramp by 30%• Facilitated customer engagements with Strategic Innovation Executives and account teams to help solve customer business challenges• Management and design of Ignite enablement webinars, program content and tools to help team members accelerate current engagements • Development of dashboards and reports that deliver visibility to metrics met to share with stakeholders • Providing a cadence of communications and helping bridge internal silos through continuous communication and alignment with stakeholders.• Helped lead execution strategy of 6 Ignite Experience sessions at Dreamforce 14' (800+ Executives)

San Francisco, California, Us

• Strategy and framework of content for Sales and Sales Engineering Marketing Cloud on-boarding programs• Delivered over 3 Marketing Cloud bootcamp programs for Sales, Sales Engineering and Post-Sales communities (80 attendees)• Delivered 3 Sales kickoffs globally to Sales, Sales Engineering and Customer Success communities (300+ attendees)• Coached and guided new hires during their on-boarding experience• Assistance in Dreamforce 13' program planning and hosted event webinars within the Marketing Cloud organization to share knowledge to execute a successful event

San Francisco, California, Us

• Development of framework and content for Sales Engineering(SE) on-boarding programs• Delivered over 18 Sales Engineering bootcamp programs in the past two years for over 400 Sales Engineers • Coached and guided new hires during their on-boarding experience• Managed multiple programs to enhance and improve SE productivity (programs tied to training, tools, reporting and events)• Execution and strategy of SE program related events (such as Sales Kickoffs (4000+ attendees), Pre Sales Executive Summits (50+ Executives), Dreamforce (60,000 attendees)• Structured and implemented plans for various mergers and acquisitions to enable our SE's on new products and services

San Francisco, California, Us

• Develop, execute and drive Global Sales Engineering Onboarding Program and provide efficient tools on new product and new feature releases for the Sales Engineering organization.• Interface with cross-functional work teams, including sales and sales engineering organization to develop course specifications and gather course content, as and when required.• Work in tandem with our sales and marketing organizations to execute internal and customer events such as Sales Kickoff (+2500 attendees) and Dreamforce (+30,000 attendees). • Collaborating with Executives and Directors on high priority projects to provide more productivity and appropriate tools to measure sales success for the Sales Engineering organization.

San Francisco, California, Us

• Assisted in Global Sales Engineering Onboarding Program; session presentations and content development. • Worked in tandem with our sales and marketing organizations to execute internal and customer events such as Sales Kickoff (+1500 attendees) and Dreamforce (+15,000 attendees).

San Francisco, California, Us

• Facilitating meetings as a Scrummaster with internal and external teams (approximately 15 individuals) utilizing the Agile Scrum Methodology to achieve project deliverables to meet business objectives.• Managing and implemented a global professional services product implementation in conjunction with a partner organization over a 1.5 year span

San Francisco, California, Us

• Performed over 40 project implementations, which entailed in-depth analysis of client’s business practices and sales processes. Devised sound solutions within the Salesforce.com application for a number of clients throughout the US. • Analyzed client’s business process to create functional and technical requirements for development teams during the design and build stages of the Salesforce.com implementation. • Assisted in leading 2 client implementations in all phases of system and end-to-end testing with over 100 global users; producing over $1M in revenue.

San Francisco, California, Us

• Conducted business process reviews with company executives to analyze and streamline clients' sales, marketing and services methodologies; business sectors included: finance, energy, healthcare and technology. • Assisted in the design and implementation of a customized solution that provided greater visibility for management, drove sales productivity, improved workflow processes, and allowed for superior analytics. • Trained end-users and executive management on Salesforce.com application functionality and best practices

Us

• Mobile application and data researcher • QA tester of Mobio's game mobile application

San José, Ca, Us

• Developed and executed vendor screening process to select top two vendors for pilot and negotiated with vendors for pilot • Completed financial model resulting in a $3M opportunity • Worked cross functionally with marketing, business strategy, IT, and store operations to gain project support

Bellevue, Wa, Us

• Obtained top retail sales associate award for the South Bay region: consistent in sales above 150% of quota which led to extraordinary performance reviews resulting in a raise of pay • Enhanced sales team record each month by ten percent resulting in top store recognition

Mba, Leading People And Organizations And Managing Technology And Innovation

Business Management, Retail Studies