Quinn Fisher Email & Phone Number

Boise Metropolitan Area

Work with global support teams and vendors managing large Datacenter Infrastructure and application migrations for both on-prem and AWS Cloud. Enforce ITIL framework methodologies, Drives PMP methodologies, utilizes concepts and requirements of Information Security as required. Holds accountability to multiple levels of the organization both locally and.

United States

Work with global support teams and vendors managing large Datacenter Infrastructure and application migrations for both on-prem and Azure, AWS Cloud. Enforce ITIL framework methodologies, Drives PMP methodologies, utilizes concepts and requirements of Information Security as required. Holds accountability to multiple levels of the organization both locally.

USA

Mange global enterprise programs which drives development of applications that monitor device and systems status, performance, and inventory configuration. Oversight for program technical professionals. Oversight for entire Monitoring Software migrations life-cycle, which includes defining requirements, solutioning, risk management, change management.

Boise, Idaho

• Manage ITIL compliant software migration projects for Hewlett Packard’s Enterprise Services organization.
• Successfully managing HP account software migrations
• Refine and implement strategies for rapid migration of HP accounts
• Provide stakeholder management and communication, project status plan of record reporting, host virtual meetings with teams and accounts in North, Central, and South America.
• Manage scope, schedule, resources and budgets for multiple concurrent projects of varying complexity using virtual collaboration and communication tools.
• Maintain risk and issue logs, risk mitigation plans and issue resolution to stakeholder expectations

Boise, Idaho

Program Manager - Social Media and Digital Manage customer facing and HP internal development of interactive social media strategies as well as advocating for the growth and health of external communities. Externally, create strategies and programs to drive the achievement of HP Social Media growth objectives. Responsible for Social Media strategies while.

Boise, Idaho

Working as the User Experience (UX) designer and employing Information Architecture (IA) methodologies. Analyze and act on users' impressions and interactions with the HP brand. Create of new and interesting experiences by way of advanced design solutions tailored to HP's unique identity.Create and implement best practices, develop guidance and content.

Boise, Idaho

Contractor supporting digital initiatives Hewlett PackardCustomer facing and HP internal development of interactive and social media strategies and advocate for the external community. Externally: identified influential opportunities, engaged audiences online about social media strategy and anticipated the evolution of social media for customer facing.

Boise, Idaho

Served as the HP Service Center (HPSC) technical lead for HP Worldwide Knowledge Management group. HPSC implements ITIL processes that provide a framework with which you can identify, record, and control all of the objects that make up an information technology (IT) infrastructure. The IT infrastructure is comprised of a variety of objects and processes.

Boise, Idaho

Served as Knowledge Program Manager, responsible for the design, development, rollout and ongoing management of internal and customer facing KCS (Knowledge Centered Support) programs. Working with HP Storage division I developed new processes to manage critical business systems documents and communications. Documents included service bulletins, action.

Boise, Idaho

Managed daily operations of foundation and worked directly with the CEO to evaluate, design and implement IT and financial system solutions to increase revenues and decrease expenditures. Developed and implemented on-line donations system for foundation donations (in excess of $3 million per year).

Boise, Idaho

Served on various internal and high profile key customer engagement projects. Major areas of engagement were IT Point of Sale (POS) hardware, Kiosk prototyping, software development and implantation of technology, Customer Call Center call flow methodology, hardware procurement and depot processes, large-scale desktop systems upgrades, IT cooperate.