Quintin Walker Email & Phone Number

San Francisco, Ca, Us

Orchestrated the global execution of cross-GTM learning initiatives, steered GTM enablement strategies, and fostered collaboration to drive significant sales performance.- Engineered and delivered GTM enablement for a 12-month transition to a consumption selling motion, increasing consumption revenue $XX Million YoY. - Implemented performance-based competitive enablement strategies resulting in >67% use case win rate and $XXX Million pipeline generation. - Surpassed $XX Million pipeline and >90% global use case attainment rates, executing Databricks’ first new product enablement strategy.- Led >25 person cross-functional teams to design and develop hybrid learning content for global sales teams, ensuring alignment with business goals.

Seattle, Wa, Us

Led the 35-person learning, multimedia, and localization “center of excellence”. Oversaw on-time delivery of >200 projects annually. Managed $XXM annual OPEX budget.- Defined worldwide enablement design, development, and delivery strategy, serving >40k customer-facing field members globally. - Invested in Generative AI-based templatization, automation, and process optimization, boosting content development output 42% YoY.- Automated enablement content transcription and localization, reducing costs >$150K annually and enabling first-ever same-day launch across six languages.- Achieved average 4.8 / 5.0 job satisfaction, 4.9 / 5.0 manager satisfaction, and 5.0 / 5.0 team inclusion scores (~15% higher than company average).

Seattle, Wa, Us

Executed large-scale enablement initiatives focused on streamlining end customer experiences. Led hiring for Enablement Experience Designers, mentored >25 annually.- Spearheaded the first Worldwide Enablement Design and Launch mechanism, reducing time-to-market 55% and content defect rates 12% YoY.- Engineered organizational strategy to consolidate design and development enablement resources into one team, reducing operational redundancy >30%.- Implemented an organizational inclusion and diversity initiative, achieving 99% completion and increased inclusion scores >20% YoY.

Seattle, Wa, Us

Created engaging virtual training content for >13k Amazon Seller Support Associates globally, specializing in eLearning courses, videos, and performance support tools.- Instituted “virtual-first” enablement strategy, saving Global Training Operations ~$12.8 Million annually in on-site training costs.- Directed the redesign of six multi-week in-person trainings into blended (75% self-directed: 25% vILT) learning products in 6mo, reducing time to ramp 25%. - Launched Associate “Center of Excellence program”, fostering peer-to-peer learning, enhancing collaboration and improving job satisfaction 25%.- Pioneered Amazon’s video based micro-learning strategy, reducing in-class training time by approximately 45% YoY.

Newtown, Pennsylvania, Us

Delivered high-impact, customer-focused webinars for AWS Marketing, improving speaker presentation skills and session quality through innovative virtual training programs. - Produced and delivered over 180 customer-facing webinars for AWS Webinar Marketing, reaching over 7,000 customer attendees per month.- Implemented a virtual presenter coaching program, improving speaker quality and increasing Customer Satisfaction (CSAT) by 23% (from 3.9/5.0 to 4.8/5.0).- Scaled webinar production from 10 to 40 webinars in six months, maintaining high standards and customer experience through an agile improvement process.- Developed training materials for webinar team, coaching Product Marketing Managers in best practices to improve quality of vILT delivery.

Eden Prairie, Minnesota, Us

Hired, trained, managed, and evaluated a team of 30 swim instructors and facility operations staff. Developed instructor training programs and facilitated live sessions.- Maintained an 86% staff retention rate over six years by developing talent, ensuring best practice adherence, and upholding high standards.- Managed the development of new Shift Coordinators and ongoing training of Instructors, overseeing leadership training for 2 Swim School locations.- Created the first virtual new instructor training program, reducing ramp-up time by one week and enhancing training efficiency.

Orchestrated the first collaboration of El Sistema Minnesota, a local music education non-profit, and St. Paul Public School District, teaching general music, choir, and orchestra to a diverse, multi-cultural group of 45 students. Collaborated with two additional teachers during curriculum design meetings to improve preexisting El Sistema programming. Resolved student conflicts by building a conflict resolution policy.

Minneapolis And St. Paul, Minnesota, Us

Led a team of Curriculum Developers that enhanced virtual curriculum instruction for first year programs at the University of Minnesota, significantly boosting student enrollment.- Redesigned virtual curriculum instruction, boosting student enrollment rates by >20% by transitioning in-person classes to virtual delivery.- Improved student satisfaction for virtual courses by 32% (from 3.4/5.0 to 4.5/5.0) and increased digital enrollment by 30% year-over-year.- Enhanced student retention rate by 15% over one academic year through the redesign and implementation of new virtual instructor-led training (vILT) courses.

Minneapolis And St. Paul, Minnesota, Us

Assisted in facilitation of class for 60 students each semester, planning daily agendas, grading and providing feedback for papers, projects and reflections. Led classroom discussions.

Master'S Degree, Educational/Instructional Technology

Bachelor Of Arts (B.A.), Communications Studies And Spanish Studies With Latin Honors, Leadership Minor