Quinton Carter, Mba, Msaba Email & Phone Number

Frankfurt Am Main, Hessen, DE

Roseland, New Jersey, US

• Improved customer experience on the platform by 20% in 6 months through user analytics, user research, and market research to enhance strategic planning of product improvements, feature prioritization, product.
• Responsible for software development product lifecycle management decision making, including conceptualizing, wireframing, prototyping, providing training, documentation, testing, product launches, and communications.
• Ensured timely and high-quality deliverables by gathering user feedback to inform product strategy and feature prioritization.
• Collaboration with solutions and development teams translating complex technical requirements into actionable tasks and driving the execution of projects using Agile methodologies.
• Defined and enhanced the product roadmap by collaborating closely with development, solutions design, operations, testing, and commercial stakeholders.
• Supervised work between cross-functional teams to ensure solutions built for service and product teams aligned with UI/UX design, Continuous improvement, and Service Delivery standards.

Roseland, New Jersey, US

• Managed cross-functional teams Time, payroll, benefits, and HR to migrate clients on a unified SaaS product, aligned timelines, production rollout, ensuring compliance with project management plans and documentation.
• Executed SaaS HCM implementations for data analytic solutions, resulting in $4 million in residual client value.
• Conducted analysis of monthly division-wide performance indicators (KPIs) and performance analytics in Tableau to drive business administration decisions.
• Evaluated client systems and data to determine software solutions and implementation timelines, meeting project management and requirements gathering objectives.
• Oversaw cross-functional teams to ensure alignment with project plans, financial performance, supervisory experience in product, flexibility, and effective management of training, dependencies, deliverables, and.

• Redesigned portal UX, navigation, and mobile capabilities.
• Researched ways to improve company technology, marketing, & fund allocation.
• Designed presentations outlining analytics, goals, projects rollouts & strategies.
• Created and implemented low-cost technology-based projects for events, to expand the company’s brand and social footprintCombat2College Accolated
• Created a Veteran Financial Education program and granted $10,000 which also received national recognition.

• Improved ad hoc report request procedures, enhancing communication cross-functionally and ensuring customer needs were met.
• Developed visualizations and insights using Microsoft office and google suite tools to drive data-driven decision-making, supporting strategic project vision and strategy.
• Reduced process time with SQL queries and Excel macros, leading to improved product development metrics and product manager efficiencies.
• Presented analytic findings and insights to leadership, contributing to team brand development, strategic product vision, strategy, and customer success.

Master Of Science - Ms, Data Science

Master Of Business Administration - Mba, Business And Data Management

Bachelor'S Degree, Psychology