Quinton Phillips

Quinton Phillips Email and Phone Number

National Account Manager @ Cogent Communications
Florida, United States
Quinton Phillips's Location
Miami-Fort Lauderdale Area, United States
About Quinton Phillips

Quinton Phillips is a National Account Manager at Cogent Communications. He possess expertise in networking, information technology, telecommunications, customer relations, public speaking and 7 more skills.

Quinton Phillips's Current Company Details
Cogent Communications

Cogent Communications

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National Account Manager
Florida, United States
Employees:
702
Quinton Phillips Work Experience Details
  • Cogent Communications
    National Account Manager
    Cogent Communications
    Florida, United States
  • Hotwire Communications Ltd
    Launch Account Manager
    Hotwire Communications Ltd Jul 2024 - Present
  • Hotwire Communications Ltd
    Property Support Manager (Boca West)
    Hotwire Communications Ltd Jun 2021 - Present
  • Blue Stream Fiber
    Tech Support Specialist
    Blue Stream Fiber 2019 - Aug 2022
    -Answer incoming calls from customers regarding technical questions and problem resolution related to Blue Stream products as well as customer equipment.-Diagnose network and service issues, following them through to resolution and draw conclusions based on data, take-action consistent with facts, constraints and probable consequences-Recognize and consistently react to situations that require you to be proactive-Accurately assess and apply severity standards to network impairments and failures-Deliver consistent and superior customer experience
  • Options University
    Customer Support Manager
    Options University Jan 2011 - Dec 2011
    Boca Raton
    Customer Relation Manager: Managed a team of customer service representatives, But also, worked along side of them. • Kept performance metrics high and helped team improve call handling standards, sales techniques and productivity. • Provided Customer Support via phone, email and chat through sales-force ticketing system.• Prioritized calls as they would come in and call backs. • Handled calls regarding billing inquiries and opportunities for up-sales.
  • Computer Information Systems Solutions
    Computer Repair Technician/ Customer Representative
    Computer Information Systems Solutions May 2010 - Nov 2011
    Hollywood, Fl
    Responsible for computer maintenance, upgrades, optimizing and installations, system building/Manager customer support via Phones, field technician, and creating clear documentation.
  • Fusion Telecommunications International
    Noc Technician
    Fusion Telecommunications International May 2006 - Apr 2009
    Fort Lauderdale, Fl
    Provided Telecommunication support/monitoring for clients and vendors via phone/ email.

Quinton Phillips Skills

Networking Information Technology Telecommunications Customer Relations Public Speaking Vendor Management Cisco Technologies Sdlc Call Centers Customer Support Computer Repair Software Installation

Quinton Phillips Education Details

  • Alarm Association Of Florida, Inc
    Alarm Association Of Florida, Inc
    Security Alarm Systems
  • Itt Technical College
    Itt Technical College
    Information Technology
  • Boyd Anderson High
    Boyd Anderson High
    Diploma

Frequently Asked Questions about Quinton Phillips

What company does Quinton Phillips work for?

Quinton Phillips works for Cogent Communications

What is Quinton Phillips's role at the current company?

Quinton Phillips's current role is National Account Manager.

What is Quinton Phillips's email address?

Quinton Phillips's email address is qp****@****eam.com

What is Quinton Phillips's direct phone number?

Quinton Phillips's direct phone number is +195466*****

What schools did Quinton Phillips attend?

Quinton Phillips attended Alarm Association Of Florida, Inc, Itt Technical College, Boyd Anderson High.

What are some of Quinton Phillips's interests?

Quinton Phillips has interest in Sweepstakes, Home Improvement, Reading, Sports, Children, Electronics, Education, Music, Human Rights, Family Values.

What skills is Quinton Phillips known for?

Quinton Phillips has skills like Networking, Information Technology, Telecommunications, Customer Relations, Public Speaking, Vendor Management, Cisco Technologies, Sdlc, Call Centers, Customer Support, Computer Repair, Software Installation.

Who are Quinton Phillips's colleagues?

Quinton Phillips's colleagues are Eric Casares, Juan Miranda, Sandra Mejia, Bill Stein, Emily Lenski, Lunes Joseph, Demetric Page.

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