Quinton Bullock Email & Phone Number

Cary, Nc

Passionate and well versed in all products and serviceImproved service quality and increased sales by developing strong knowledge of company's products and servicesConsistently lead with some of the highest profits per dealMaintained a high level of customer satisfaction both during the buying process and post purchaseReviewed by guests for having an outstanding level of product knowledgeFacilitated guests with finding the perfect product to fit their lifestyle and needsMet or exceeded revenue objectives by promoting and educating guest on products and servicesAchieved high customer satisfaction scores by de-escalating complaints quicklyPrevented key account losses by researching discrepancies for corrective actionDelivered fast, friendly, and knowledgeable service for routine questions and service complaintsEvaluated customer account information to assess current issues and determine potential solutionsContacted customers about potential service upgrades, new services, and account changesBuilt strong relationships with guests to encourage a positive buying experience

Fuquay Varina, Nc

Assessed customer needs and upsold products and services to maximize daily salesCreated and implemented process improvements to reduce workloads and bolster callback efficiencyGreeted customers to facilitate services, determine service needs, and accurately input orders into electronic systemsWorked with guests to facilitate a resolution to their wants or needsCultivated impactful relationships with customers and drove business development by delivering product knowledgeQuickly and skillfully resolved any customer concernsWorked closely with management team to develop service improvement initiativesSet up and activated customer accounts

Apex, Nc

Evaluated customer account information to assess current issues and determine potential solutionsManaged social media accounts and created custom content to capture and engage new audiencesWorked and traveled with a team to events or exhibitions to showcase and demonstrate productsDeveloped a new system to efficiently handle daily operations and servicesWorked closely with industry partners to build relationships and strengthen core business principalsDelivered high level of service and support to each customer, paving the way for future business opportunitiesInformed customers about billing procedures, processed payments, and provided payment option setup assistanceGreeted customers to facilitate services, determine service needs, and accurately input orders into electronic systemsCollected customer feedback and recommended procedural or product changes to enhance future service deliveryCultivated impactful relationships with customers and drove business development by delivering product knowledgeWorked with management to develop service improvement initiativesSet up and activated customer accountsDocumented conversations with customers to track requests, problems, and solutions