- Conceptualize clear product vision and strategy for complex business challenges- Spearhead product roadmaps by assessing growth options and new opportunities- Proactively manage stakeholder expectations and ensure feature evolution alignment - Mentor and empower collaborative product teams to provide valuable solutions - Negotiate competitive contracts to enable scalable costs and immediate savings - Mobilize and reinvigorate teams to align with new business goals and standards

Overhauled ratings and reviews program with an in-house solution and introduced an incentive program resulting in 250k in annual savings, 15x volume increase in submitted reviews and a 33% sales lift on reviewed products.Partnered with a team of 16 cross-functional engineers to introduce a sampling promotional tract, which deepened user catalog discovery. First cross-platform feature to be released with an immediate 3% increase in orders - the highest adoption rate across platforms.Launched a member-centric automated retention flow. Continued to build brand trust while improving retention rates and reducing contact costs. Exceeded initial financial goals by 15% resulting in $5M in annual retention revenue.Led cross-functional teams for gift with purchase programs. Refined product positioning, targeting, and segmentation to implement strategic promotional placement, generating over $100M revenue.

Minimized errors in project and process development by creating an internal QA process.Provided weekly updates on each project statuses, communicated on impediments to identify next steps for department leads.Implemented continuous improvements to member experience features using survey data, consumer insights and focus groups.Led implementation of new technologies to increase CX automations and reduction of costs.

Mandata Corporation, a Data Technology CompanyDefined project scopes and time frames while focusing on delivery deadlines.Gathered and analyzed production data on Excel, Access and Sql for statistical analysis. Organized and lead project meetings with supporting performance reports.Assessed risks and developed alternative solutions while working with team leads. Analyzed existing processes and created initiatives to meet regulatory compliance.Leveraged organizational resources and staff allocation to improve work capacity.

Sustain Brands, LLC., an Eco and Socially Conscious Apparel CompanyOversee core business and operational development functions(e.g. finance, quality control, material management, human resources) within manufacturing operations. Challenged to initiate improvements for under-performing areas, including brand development, inventory control and product deliveries. • Reduced 25% inventory surplus by implementing seamless technology• Reduced overhead costs by 30% through contract revisions and applying supply chain management initiatives• Developed internal project management spreadsheets to facilitate productivity analysis • Reviewed and prepared weekly P&L, production reports, invoices and payroll

Funk Ventures, a Venture Capital Firm Investing and Managing Sustainable CompaniesHeld broad scope of responsibility that included P&L accountability, business development, shipping/export compliance and quality control in 10 distribution centers nationwide. • Provided CEO and Board of Directors with monthly financial statements• Coordinated with COO to ensure Board requests and follow-ups were scheduled • Increased profit margin by 15%, by building business relations with inventory suppliers • Virtually supervised ten distribution centers, interacted with 25 warehouse supervisors• Responsible for managing revenue programs and product utilization• Processed accounts payables, accounts receivables, payroll, collection accounts and tax filings

Rough Draft Studios, an Emmy Winning Animation Studio for Fox, Nickelodean and Adult Swim Responsible for maintaining order in a fast-paced, deadline driven animation studio. Worked effectively with 3 prime-time Emmy winning Directors. • Conducted in-depth internet and media research for directors and producers• Collaborated effectively with sister company in Korea to track production development • Maintained accurate archives of shows and time lines for producers and directors• Coordinated script readings, production meetings with network partners