Transformation & Control Lead - Assistant Vice President
Current
Ho Chi Minh City, Vietnam
Trade & Treasury Solutions - Institutional Clients Group• Identify and systemically evaluate opportunities to digitize and simplify transactional processing to achieve productivity tasks and increase overall client satisfaction and ensure scalable service and support model• Drive reengineering of the processes and ensure key priorities have a focused execution• Design principles are adhered into delivery and drive must win programs to completion• Play a vital role in automating business processes and the delivery to ensure the best practices• Perform an objective and analytical evaluation of options (including technology solutions, physical locations, vendors and service providers) to achieve the desired results• Help develop an integrated operations support and service model that enables a seamless delivery to the clients set and negotiate realistic and challenging targets across projects, consistent with reengineering goals• Work closely with the Operations & Service team leads and basis the periodic process review conducted, identify potential operational risks and work on solution to ensure continued compliance with internal policies and procedures as well as local regulations, develop action plans that remediate the weaknesses, develop quality management and quality assurance standards• Perform gap analysis and the implementation of global policy requirements and regional standards (Regulatory Compliance & Standards and Procedures Coordination); track and review deviations and risk acceptances; coordinate and support the business in the implementation of global and regional risk and control projects• Periodically review and validate the regulatory reporting of the department (LRR); coordinate, analyze reports as required• Liaise with Compliance, Internal Audit, OTRC and other control functions on risk related matters of TTS CO.• Third Party Risk Management (TPM)