Rebecca Barraclough Email & Phone Number

Remote

• Drive process training, cross-functional collaboration, and digital product innovation across multiple departments.
• Delivered impactful Oncology CME programs, supporting significant revenue growth.
• Streamlined workflows and established best practices to improve efficiency.
• Led business integrations, addressing risks and implementing strategic plans.
• Fostered stakeholder engagement through clear communication and strategic updates.
• Collaborated with executives to align operations with organizational objectives.

Remote

• Managed a high volume of CME projects annually, ensuring timely completion and delivering comprehensive reports on progress, budgets, and risks. Led recruitment, training, and development for a team of project.
• Guided cross-functional teams in delivering CME programs, driving substantial revenue growth.
• Established a checklist system to maintain CME compliance, achieving flawless accreditation outcomes.
• Facilitated strategy sessions to enhance efficiency, significantly reducing project turnaround times.

Remote

• Developed and executed project plans to ensure timely publication of digital CME programs, overseeing budgets, logistics, risks, and schedules while keeping stakeholders informed. Maintained and enhanced content.
• Established brand guidelines and approved marketing materials to ensure consistent messaging.
• Streamlined processes and templates, improving efficiency and digital product quality.

Princeton, New Jersey, United States

• Collaborated with State Department of Education clients to design solutions and ensure seamless project implementation. Created training materials and conducted customer service training sessions for employees.
• Led cross-functional teams to implement a self-service rescheduling process, significantly reducing customer service workload.
• Applied Six Sigma and data analysis to enhance customer service for websites and digital products.
• Recognized with the "Presidential Award" for process improvements that optimized seat capacity management at test centers nationwide.

Princeton, New Jersey, United States

• Managed customer service team relationships, communicated program updates, and delivered training on policies and procedures. Developed process maps, email templates, and standard operating procedures to streamline.
• Delivered functional and technical support for the test score web portal, resolving usability challenges.

Princeton, New Jersey, United States

• Organized team meetings, documented minutes, and tracked action items. Supported committee meetings by coordinating document reviews for Georgia's teacher certification testing program.
• Streamlined database migration by transferring and verifying documents, ensuring accuracy and minimal disruption.

Currently Enrolled In Professional Scrum Master (Psm) Training

Bachelor Of Science - Bs, Biology, General