Management consulting and advisory firm specializing in business transformation for global Fortune 500 companies. Source, staff, and lead all client engagements typically ranging from 6 to 18 months across multiple verticals, including financial services, fintech, payments, CPG, retail, and luxury. Representative projects include:• Leading US Card Issuer – Trimmed technology division’s project management spend by 28%, representing $75M in savings, more than double client’s initial… Show more Management consulting and advisory firm specializing in business transformation for global Fortune 500 companies. Source, staff, and lead all client engagements typically ranging from 6 to 18 months across multiple verticals, including financial services, fintech, payments, CPG, retail, and luxury. Representative projects include:• Leading US Card Issuer – Trimmed technology division’s project management spend by 28%, representing $75M in savings, more than double client’s initial expectation. Transformed a bloated governance process, identified and retired non-value-add activities, reducing workflows by 35%.• Top-10 European Bank – Eliminated $45M in external media agency and internal marketing costs from a $200M expense base while adding financial transparency by restructuring governance and controls.• Prominent US Bank – Captured $13M in annual cost savings by centralizing and standardizing marketing/printing costs and leveraging economies of scale to ensure preferred rates. New protocols also resulted in stronger brand footprint, faster speed-to-market, and more rigorous governance. • Fortune 500 Luxury Brand – Achieved 13% cost reduction with projections for additional 9% savings over 3 years while improving service by introducing shared services platform to streamline finance and accounting functions globally and creating a more cost-effective labor model. Show less

Handpicked by then Group President (current CEO of American Express) for newly created business transformation role following 2008 financial crisis. Reported jointly to current CEO and President of Global Business Services. Expense Base: over $10B*; P&L: $8M Staff: 120Built global team and drove enterprise-wide process transformation, vendor rationalization, and organizational restructuring to reduce expenses, improve quality, and address operational risk. Identified/delivered $600M+… Show more Handpicked by then Group President (current CEO of American Express) for newly created business transformation role following 2008 financial crisis. Reported jointly to current CEO and President of Global Business Services. Expense Base: over $10B*; P&L: $8M Staff: 120Built global team and drove enterprise-wide process transformation, vendor rationalization, and organizational restructuring to reduce expenses, improve quality, and address operational risk. Identified/delivered $600M+ in ongoing direct expense reductions through 100+ initiatives, exceeding goal.Established and led Centers of Excellence for change management, quality, and operational risk management for business services. Established governance and operating principles. Show less

Tapped by CIO to lead all aspects of financial management and strategic planning for Technologies division with annual spend over $2.0B, 3000 employees, and 9000 contractors. Later assumed oversight of all company M&A activity. Reported jointly to CIO and CFO and led team of 100 finance professionals.Pivoted organization from a cost center to a strategic technology investment function with financial controls, accountability, and transparency. Captured $500M+ in annual expense savings… Show more Tapped by CIO to lead all aspects of financial management and strategic planning for Technologies division with annual spend over $2.0B, 3000 employees, and 9000 contractors. Later assumed oversight of all company M&A activity. Reported jointly to CIO and CFO and led team of 100 finance professionals.Pivoted organization from a cost center to a strategic technology investment function with financial controls, accountability, and transparency. Captured $500M+ in annual expense savings, surpassing target by 67%. Show less

Led all aspects of financial management and strategic planning of the Global Commercial Card business operating in 34 countries with over $100B in transaction volume, $3B in revenue, and $500M EBITA. Built roadmap for global structure, governance, and risk management, as well as protocols for pricing and expense management. Reported to Global President and CFO. Staff: 140Reversed declining business, doubling revenues, realizing 423% net income growth, and achieving 600 basis point jump… Show more Led all aspects of financial management and strategic planning of the Global Commercial Card business operating in 34 countries with over $100B in transaction volume, $3B in revenue, and $500M EBITA. Built roadmap for global structure, governance, and risk management, as well as protocols for pricing and expense management. Reported to Global President and CFO. Staff: 140Reversed declining business, doubling revenues, realizing 423% net income growth, and achieving 600 basis point jump in market share. Increased sales force productivity 25% by centralizing and optimizing pricing mechanisms, prospect targeting and sales administration data analytics.Managed organic and inorganic growth; led financial aspects of B2B payments company acquisition, created growth strategy in untapped international and US middle markets, and launched 10 new co-branded products. Show less

Selected as CFO and appointed Country President in 3 months. Led all aspects of general management and financial management, including external representation with the Central Bank, regulators, bank partners, and the press, as well as oversight of accounting, reporting, planning and forecasting, procurement, tax, and treasury functions. Introduced inaugural anti-money laundering program. $1B business, P&L: $30M; Staff: 1,500Successfully led organization through impacts of 9/11… Show more Selected as CFO and appointed Country President in 3 months. Led all aspects of general management and financial management, including external representation with the Central Bank, regulators, bank partners, and the press, as well as oversight of accounting, reporting, planning and forecasting, procurement, tax, and treasury functions. Introduced inaugural anti-money laundering program. $1B business, P&L: $30M; Staff: 1,500Successfully led organization through impacts of 9/11, 2000/2001 Argentina crisis, and 2001 Brazilian energy crisis. Turned around business, achieving 149% annual net income, 20%+ revenue, and 7% customer growth, the strongest annual performance across the global American Express network. Realized $75M tax savings over 5 years by implementing a legal entity and tax restructuring plan and negotiating with the Central Bank to eliminate unfavorable tax and interest rate treatment; restructured investment management to drive accelerated and profitable growth. Show less

Led transformation/reorganization to pivot from individual country to regional product line management.

Led country through 1994 Economic Shock Plan and 1995 credit crisis; worked with business partners to launch new products and partnerships.