Ramya R Email and Phone Number
Experienced Executive Assistant with a proven track record in the legal services industry, adept in Management, Invoicing, Back Office Operations, Customer Service, and Microsoft Office. I hold a Master of Business Administration (MBA) specializing in Finance and Human Resources from Bharati Vidyapeeth Deemed University, Pune.During my tenure at Mason and Associates, a global IT legal firm, I specialized in scheduling and coordination, administrative support, and HR responsibilities. I meticulously managed professional and personal schedules for senior executives, ensuring seamless coordination of agendas, calls, and travel arrangements while maintaining exceptional client relations. My expertise in complex calendar management and proactive follow-ups on financial matters facilitated efficient operations and met critical deadlines.In addition to my organizational role, I excelled in administrative tasks such as document preparation, spreadsheet management, and database maintenance, optimizing information flow among senior associates. I also undertook comprehensive HR responsibilities, overseeing candidate databases, managing onboarding processes, and conducting interviews to support effective staffing initiatives.My tenure at Mason and Associates has honed my ability to thrive in fast-paced, deadline-driven environments, combining strategic business acumen with hands-on administrative proficiency to deliver exceptional support and drive organizational success.
Mason & Associates Advocates
View- Website:
- mason.co.in
- Employees:
- 12
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Executive Assistant, Admin And HrMason & Associates Advocates Oct 2021 - PresentDelhi, IndiaScheduling and Coordination:o Managed professional and personal schedules for the Managing Partner, including agendas, calls, travel arrangements, and client management.o Coordinated complex scheduling and extensive calendar management, ensuring timely reminders for multiple agendas.o Facilitated meeting deadlines by providing timely follow-ups on invoices and other payment details with the accounts department.Administrative Support:o Performed administrative and office support tasks such as typing, dictation, spreadsheet creation, presentation preparation, and contact database.o Managed the content and flow of information to senior associates.o Maintained office requirements and supplies to ensure smooth office operations.HR Responsibilities:o Maintained a monthly database of candidates and interns, including emailing, issuing internship certificates etc.o Handling joining formalities, and providing relieving letters for employees.o Scheduled interviews with candidates.
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Executive Secretary/AdministratorRemfry And Sagar Apr 2018 - May 2021Gurugram, Haryana, India• Prepared documents for meetings and billed invoices, coordinating with the accounts team to track payment status.• Answered and directed phone calls, organized documents, and maintained filing systems.• Managed client records and maintained data in Excel sheets and folders. Prepared client status reports on monthly, quarterly, and yearly bases.• Provided administrative support to senior management, effectively communicating with clients, colleagues, and partners.• Facilitated meeting deadlines by managing multiple agendas and providing timely reminders.• Conducted client and product research, verified documents, and managed client records through printing, scanning, and filing.• Trained new joiners on departmental processes, preliminary client searches, document verification, filing procedures, and correspondence.• Managed diary and email correspondence, scheduled, organized, and coordinated meetings and events.• Arranged executive travel, hotel accommodations, and dining arrangements as required.• Maintained security and telecommunications systems, directed visitors, and managed employee and department directories. Ensured office premises cleanliness and hygiene.
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Customer Care ExecutiveAcme Cleantech Solution Private Limited Sep 2017 - Mar 2018Gurugram, Haryana, India• Provided professional handling of inbound and outbound calls, offering information on services and products, and recording customer issues and feedback.• Demonstrated excellent product knowledge to enhance customer support and satisfaction.• Maintained detailed records and interactions using specialized software.• Successfully resolved customer complaints and issues, ensuring prompt follow-up where necessary.• Escalated unresolved queries to appropriate departments for accurate resolution.• Conducted quality assurance surveys with customers, providing valuable feedback to improve service delivery.
Ramya R Education Details
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Bharati Vidyapeeth Deemed University, PuneFinance, General; And Human Resources -
Ignou New Delhi57 Per Cent
Frequently Asked Questions about Ramya R
What company does Ramya R work for?
Ramya R works for Mason & Associates Advocates
What is Ramya R's role at the current company?
Ramya R's current role is Executive Assistant | Admin & HR Professional.
What schools did Ramya R attend?
Ramya R attended Bharati Vidyapeeth Deemed University, Pune, Ignou New Delhi.
Who are Ramya R's colleagues?
Ramya R's colleagues are Sabia Veqar, Shivani Choudhary, Neel Mason.
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