- Conducted detailed analysis of business data of millions of customer accounts, identifying trends and ensuring accurate‬ records, assisting in senior management decisions and financial transactions.‬- Performed quality assurance checks on and managed dozens of incidents through BT’s risk management system, ensuring‬ accuracy and efficiency across various business processes.‬ - Processed hundreds of backlogged SIV tax forms for high net worth clients for submission to Morgan Stanley Australia.‬ - Analyzed legal requirements for a major class action and preparing management committee and board papers, providing‬ critical information to the legal team for decision-making.‬- Collaborated with 5 different departments, shadowing colleagues, attending senior management meetings, and presenting innovative ideas for improving communication, technology, and processes company-wide.‬

Interned during summer 2022 and summer 2023 (3 months each).- Learned how to streamline business functions to ensure that the company's time and resources were used at maximum efficiency. - Read through blueprints, change orders, and other documents to understand how the business worked and what steps needed to be taken before, during, and after the actual work- Communicated with, organized, and attended meetings with engineers, architects, and government workers.