Rachael Heberer Email & Phone Number

St. Louis, Mo, Us

St Louis, Missouri, United States

St Louis, Missouri, United States

-Supervise the dispatch team and ~15 field technicians in our daily operation-Build relationships with customers through strong communication and reliability-Receive, process, and organize information from technicians for customer follow-up -Handle customer material quoting and ordering for a seamless experience-Audit customer billing and payments with efficiency and confidentiality-Utilize Microsoft Office suite to track project development and progress-Provide monthly departmental updates to executive management discussing financials and goals-Collaborate with multiple department leads to foster growth and development-Develop programs to ensure technician safety and training

Renton, Washington, United States

-Supervise the dispatch team and ~20 field technicians in our daily operation-Build relationships with customers through strong communication and reliability-Receive, process, and organize information from technicians for customer follow-up -Handle customer material quoting and ordering for a seamless experience-Audit customer billing and payments with efficiency and confidentiality-Utilize Microsoft Office suite to track project development and progress-Provide monthly departmental updates to executive management discussing financials and goals-Collaborate with multiple department leads to foster growth and development-Develop programs to ensure technician safety and training

Kent, Washington

-Manage ~20 technicians ongoing schedules-Provide customer support via phone and email-Oversee projects for multiple departments-Gather and input financial information for billing-Assist the Branch Manager with group meetings and events

Olathe, Ks

• Manage ~20 technicians daily schedules and workloads• Communicate and develop relationships with customers• Handle customer material orders and process billing• Perform field and truck safety inspections• Assist warehouse staff with inventory control• Help oversee multiple divisions• Provide support to administrative staff and sales team

Olathe, Ks

-Aid customers via telephone and e-mail-Bill for multiple residential and commercial departments-Provide customer support to numerous divisions-Train new employees-Facilitate group projects

Sun Valley, California

-Oversee 30 technicians’ daily operations-Manage a fleet of 200+ vehicles/trailers-Assistant clients with rental and service needs-Provide support to administrative staff and sales team-Organize meetings and agendas interdepartmentally-Manage long and short term project deadlines and budgets-Research and implement process improvement-Lead inventory control and organization-Control facility maintenance and safety protocol

-Communicate with students to aid them in academic advising in person and via telephone-Greet university visitors, newly admitted students, and current students-Facilitate group projects with other student assistants-Collaborate with Administrative Assistants to improve university effectiveness-Assist other university departments with projects-Aid in set-up of new student orientations-Use Microsoft Office Suite to schedule appointments, create spreadsheets, publicity flyers, and student information catalogs, and create files-Manage and organize file room

-Greeted customers-Served large sections of customers-Served reservations of 30+ customers-Assisted in charity events-Collaborated in community outreach events-Used computer to create customer bills-Aided customers via telephone

-Greeted customers-Assisted customers in person and via telephone-Collaborated with managers to improve company-Used computers to take food orders-Cooked and prepared large group food orders

Bachelor Of Arts (Ba), English Language And Literature, General

Activities and Societies: Undergraduate English Council Sigma Tau DeltaDean's List Fall 2011 Semester, Dean's List Spring 2013 Semester.

Associate Of Arts (Aa), General Studies

Dean's List Spring 2009 Semester, Composition II Student of the Year Spring 2010, Vice President's List Fall 2010, Vice President's List.