• Helped Facilitate "Today at Apple" sessions in Design and product basics thereby improving the customer experience.• Identified problems and develop creative solutions for customer problems through constant feedback, active listening, and great communication.• Developed deep empathy for customers' usability challenges through hands-on interaction.

***The graphic design job for Sofar Sounds was a freelance job I did on a volunteer basis. The job was to help out my community and provide a platform for local artists to perform their music.