Rachael Schaefer Email & Phone Number

Madison, Wi, Us

Madison, Wisconsin, United States

As an Accreditation and Regulatory Specialist at UW Health, I develop and implement initiatives to support continuous readiness for accreditation and regulatory compliance. My role involves interpreting standards, ensuring compliance, providing education, and managing survey operations. I lead organization-wide efforts to promote quality and patient safety, collaborating with accreditation specialists, legal and risk management, and medical staff to sustain program goals. I oversee daily operations, identify regulatory vulnerabilities, and manage the Accreditation and Regulatory Readiness Committee. Additionally, I develop educational materials, manage resources, and coordinate unannounced surveys to ensure UW Health meets all regulatory standards.

Madison, Wisconsin, United States

As a Patient Relations Coordinator at UW Health, I specialized in improving patient and family experiences by investigating complex complaints and concerns. My role involved handling potential liability and quality of care issues, often collaborating with UW-Madison Legal and Risk Management Services. I conducted thorough investigations, provided crisis intervention, and mediated conflicts, always maintaining a patient-centered approach. Partnering with leadership, I developed action plans for quality improvement and ensured compliance with regulatory standards, all while striving to deliver remarkable healthcare with empathy and effective communication.

Madison, Wisconsin Area

Worked directly with sections/members and the Section Leaders’ Council to support and advance the mission of the State Bar through the successful development, delivery and management of innovative and valued law-related programs, services and events, meeting sections/members’ needs and results in their professional satisfaction.

Provided in-home services to children with autism. Tracked session goals, documented behaviors for future improvement, and documented hours for insurance billing.

La Crosse, Wisconsin Area

Trip leaders facilitate outdoor trips ranging from 2-12 days for college students. Responsible for trip itinerary, menu, risk management, safety, route planning, and participate preparation and debrief.

Dubuque, Iowa, United States

Master Of Business Administration - Mba, Health Analytics

Bachelor Of Science - Bs, Biology, General