Rachael Wright Email & Phone Number

Whitley, North Yorkshire, United Kingdom

I currently manage customer contracts, ensuring they are renewed and invoiced when required. I also set up new business contracts and provide quotations when requested. Other tasks include liaising with customers on a day to day basis, ensuring our knowledge base is accurate and kept up to date etc.

Derby, England

My employer contracts my administrative services out to Rolls-Royce Aero Engines. At Rolls-Royce, when a potential safety concern with an engine type is identified, a Safety Alert Report (SAR) task is raised. My key responsibility is the project management of this SAR process. I support key stakeholders from initiation of SAR to completion: arranging visits, taking minutes in review meetings and ensuring actions are completed. I facilitate the daily review meetings ensuring it all runs smoothly and on time. I record the status, progress and next steps on the CLE database to ensure the progress of every SAR is auditable to the standard required by the external Airworthiness Authorities and internal audit process.

Princess Royal Barracks, Germany

I had various admin tasks whilst working as a civilian for the British Army. I needed to be very organised and required strong time management skills. It was vital that I applied my confidentiality knowledge to this role as I dealt with a variety of classified documents and sensitive cases.

Wakefield, England

In this role I had to organise and manage staff absence and sickness, as well as organise their mandatory training. I had to liaise with patients on a daily basis, creating pathways and ensuring their visits to the department are arranged accordingly with consultants.

Education record

Nvq Level 2, Business Administration

Nvq Level 3, Customer Service