Rachael Conway Email & Phone Number

West Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

Melbourne, Australia

Melbourne, Australia

379-397 Whitehorse Rd, Nunawading Vic 3131

My role was to deliver a range of ushering, bar and catering support services to the Whitehorse Centre and ancillary rooms, ensuring a high level of customer service and safety of all visitors.

1 Vision Drive, Burwood

Processing cheques, money orders and credit card paymentsReceipting and allocating accounts receivable paymentsClearing high volumes of data entryFiling and archivingProcessing invoicesEnsuring sensitive information is handled with careLearning new processes quickly to ensure the overall maximum efficiency of the team

Box Hill South

Attending to member needsData entryLiaising with personal trainersBooking members in for consultations and personal training sessionsEnsuring that only members are admittedMaking coffeeManaging stock Managing counter salesProviding information on fitness classesAnswering and re-directing incoming calls to the Sales team, and assisting with inquiries in a friendly mannerGreeting and farewelling members in a cheerful mannerManaging entry gates to ensure… Show more Attending to member needsData entryLiaising with personal trainersBooking members in for consultations and personal training sessionsEnsuring that only members are admittedMaking coffeeManaging stock Managing counter salesProviding information on fitness classesAnswering and re-directing incoming calls to the Sales team, and assisting with inquiries in a friendly mannerGreeting and farewelling members in a cheerful mannerManaging entry gates to ensure security and safety for members Show less

Providing in-depth training to both Australian and Malaysian staffCommunicating to the business in the event of document control mishapKnowledge and comprehension of several key processes and computer systemsDelivery of mail throughout the businessCreation of several official reports sent to key managers on both a daily and weekly basisManaging several support inboxesRegularly archiving both soft and hard copy mailProducing and implementing new processes for the… Show more Providing in-depth training to both Australian and Malaysian staffCommunicating to the business in the event of document control mishapKnowledge and comprehension of several key processes and computer systemsDelivery of mail throughout the businessCreation of several official reports sent to key managers on both a daily and weekly basisManaging several support inboxesRegularly archiving both soft and hard copy mailProducing and implementing new processes for the businessCreating and standardising over 30 different official process manuals to assist in training staff. Scanning and processing documentsCompiling, sorting and organizing data to be entered into databases and electronic filesMaintaining and updating workflow record regarding work completed and work pending.Crosschecking and verifying data keyed into the databases for accuracyWorking under high stress and time sensitive situationQuality checking all work processed by Malaysian team to avoid any misinformation sent through to the rest of the businessEnthusiastically clearing backlogs where required Show less

Bachelor Of Professional Communication, Media And Social Science

Victorian Certificate Of Education