Processed InvoicingHelping IT with ProjectsSupporting Accounts Receivable (AR) & Accounts Payable (AP)Assisted the Vice President with Project to help Sales staffBackup for Certification staffHelped setup all new computersFiled paperwork for AP & ARMaintained updates to Company Website

Complete Master payroll spreadsheet bi-weeklyMonitored eligibility of benefits & 401kSigning up eligible employees for benefits & 401kUpdate record keeping spreadsheetMaintain employee personnel filesRun background checksAssisting with coordinating workers compensation claimsProcess New hire paperwork

• Perform weekly inventory counts• Produce weekly product orders• Create Retail Associate weekly schedule• Perform Monthly reviews on Associates to ensure company standards & help maximize Associates potential • Collaborate with Management team to help technicians reach Monthly Revenue Goals• Help at Front desk greeting guest & checking out guest after there visit• Handling guest complaints• Providing guest with quality guest service

• Facility Specialist – maintain facility equipment• Scheduling Specialist – create schedule for Associates weekly• Service Specialist – track labor & sales• Handle guest complaints – create solutions to accommodate upset customers• Process End of Day & Beginning of Day actions – deposit to bank & counting of cash draws• Manage Associates during each shift• Help with Production, Barista & Cash when needed

• Trained in-coming Associates• Member of Pro-team - helps train at new café’s the week before opening & during opening weeks• Zone leader in Cashier area, Production area, & Drive Thru area• Trained in Cashier, Production, Drive thru & Barista• Interacted with customer on a daily basis

• Help with IT issues• Collaborate with Corporation to fix IT issues• On-site back up support

• Managed computer security• Managed local computers, network equipment & network servers• Troubleshooted computer issues• Set up new computers & server• Orchestrated the purchase of new computers & printers• Produced weekly production reports using Excel & Access database• Helped hire shop assistant• Collaborated with Corporation to standardize network & computer process• Back up to the Data Entry Clerk & Receptionist• Helped with everyday Computer issues, over phone or in person

• Created student employee database using Access• Formatted new employee application form using Word• Performed inventory with auditor• Researched new recipe ideas for special dinners• Trained new employees• Helped create student employee work schedule• Provided quality customer service• Collaborated with supervisor on implicating an employee motivation system• Reorganized inventory with supervisor

Provided quality customer serviceTrained employeesWorked with touch screen cash registersPrepared various market place foods

Filed accounts payable, job contracts, and safety reports Created spreadsheet and labels using ExcelBacked up receptionistRan errands, made deliveries, and sorted mailOperated copy machine, blue print copy/printing machine and fax machine