Crafted end-to-end customer journeys, focusing on delivering what customers need,when they need it, and where they need it.Designed product enablement tools and design systems that increased conversions from free to paid in Sales and Service Clouds.Organized and hosted interactive, on-site Ideation workshops in San Francisco and Indianapolis, engaging stakeholders from S.V.P. to Staff levels to brainstorm and lay out the strategy of the customer journey and user experience.

Designed systems and pattern libraries across channels for enterprise clients.Managed tight deadlines and coordinated with internal and external stakeholders to execute complex client design solutions. Assessed user performance metrics for smart, data-driven design decisions.

I'm currently serving as Vice President for a newly-launched nonprofit public charity. Responsibilities include Public Relations, Marketing and Creative execution.

Provide small businesses, artists, athletes, authors, and musicians with unique marketing solutions and design systems to accomplish their different goals and well-designed graphics collateral for their diverse needs.

Created content and managed seven different social media brands, increased the company’s digital presence, designed email marketing strategies for each brand and different products, managed five core websites, and led/assisted in all aspects of digital design and production.

Worked on multiple print and online design projects, assisted in deadlines, and brainstormed marketing solutions for clients.