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With 64% of professionals currently feeling overwhelmed by the pace of workplace change, I’ve dedicated my 20-year career to helping employees not just adapt but thrive in dynamic environments.I’ve helped employees thrive through change at employers such as Microsoft, Accenture, Deloitte, Slalom, Cisco, Hitachi Vantara, North Highland, and Point B Consulting. Change is personal to meMy own experience of necessary change sparked my passion for change management. Moving from the UK to the US involved numerous changes in process, rules and behaviors. From building credit to adopting new road rules, I needed support and guidance to transition from the old to the new, all while dealing with feelings of embarrassment and frustration. Change is different for everyoneAs a result of my own experience, my change approach is purposely employee centric. After all, every person experiences every change differently. Understanding the needs, experiences and emotions of those impacted by change is just the first step. Using that knowledge to drive strategy means using empathy, collaboration, precise communications and personalized support to empower employees and reduce resistance. Change management makes a differenceNo-one should have to face change alone. Comfort and confidence don’t come from a single email or by being left to ‘figure it out’ on their own. My role is to meet people where they are, educate, provide support, and equip them to succeed as they navigate what’s next.𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗦𝗸𝗶𝗹𝗹𝘀• Organizational & Technology Transformation• Change Management Strategy & Execution• Stakeholder Management• Metrics & Reporting• Training, Coaching & Mentorship• Internal & Executive Communications• Employee Engagement• Project Management• Management Consulting• PROSCI Certified
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Ocm And Ai Strategy ConsultantLanternDenver, Co, Us -
Senior Director Of Change Management And Internal CommunicationsPoint B Sep 2021 - PresentSeattle, Wa, Us• Increased employee engagement from 50% to 80% over a 12-month period and was awarded Great Places to Work status aided by the creation and deployment of new people programs. This included facilitating the creation of new values through firmwide participation then rolling out and reinforcing the new values through executive messaging, integration into performance management discussions, storytelling and timly recognition.• Advised and coached senior executives, including the CEO, on executive communications during organizational transformation. Crafted messaging to inspire, motivate, and reassure while equipping mid-level managers to champion and support change adoption for multiple initiatives. Produced high impact content to support strategies and created 2-way events such as listening sessions and office hours to generate engagement. • Balanced firmwide change management demand and supply, while ensuring high quality, by defining new resource allocation processes and building out a Change Management Center of Excellence (COE). • Built and managed change management and internal communications team. Inspired team members to achieve high levels of success through thoughtful workload management, mentoring, creating and advocating for formal and informal professional development. Captured leadership feedback to provide timely recognition to team members. -
Senior Principal, Change ManagementSlalom May 2019 - Sep 2021Seattle, Wa, Us• Closed $1.3M of new business over 12-month period by fostering new business relationships, identifying, negotiating and closing deals across software, consumer goods and financial services industries. • Led Slalom and client teams to design and implement change management strategies for complex projects including organizational redesign, Agile transformation and global SAP digital enablement. • Advised and coached executive leadership and cross-functional stakeholders on the value of change management and the role of leaders in the change process. Ensured appropriate leadership support for change initiatives through targeted sponsor action plans and employee feedback. -
Strategic Communications And Change LeadDeloitte Apr 2018 - May 2019Worldwide, Oo• Co-created Strategic Communications practice, providing insight into client experiences of communication to ideate on potential ‘outsource’ opportunities.• Developed and sold HR and Benefits communications services to global clients. Harnessed the influence of Deloitte partners to position the new offerings with existing clients in industries including financial services, manufacturing and consumer goods. Explored potential new communications services to support communication business events including onboarding, annual incentive programs and crisis communications. -
Communications & Change Management PrincipalHitachi Consulting May 2010 - Mar 2018Santa Clara, California, Us• Designed and implemented a global experience strategy for 5,000 new and acquired global employees, creating country-specific communications approaches for diverse, multi-cultural environments, considering employee working environments that included HQ located and client-located.• Initiated and led a ‘Moments that Matter’ project that created memorable moments for employees throughout their Hitachi Consulting tenure to reinforce culture and values while increasing employee ‘stickiness’. Identified and built experiences for employee moments that included hire, promotion, performance recognition and life events that ranged from buying a new house, an expanding family or recognizing a loss. -
Executive Communications LeadCisco Nov 2014 - Jul 2016San Jose, Ca, Us• Partnered with the Chief Strategy Officer and the EVP of Professional Services to develop communication messaging, prepare executive briefings and provide onsite support for all executive communication events. Created content for use in employee and customer visits, conferences, meetings with worldwide dignitaries, potential acquisition targets plus IR, AR and PR activities.
Rachael Thomas Skills
Rachael Thomas Education Details
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University Of BirminghamOrganization Development
Frequently Asked Questions about Rachael Thomas
What company does Rachael Thomas work for?
Rachael Thomas works for Lantern
What is Rachael Thomas's role at the current company?
Rachael Thomas's current role is OCM and AI Strategy Consultant.
What is Rachael Thomas's email address?
Rachael Thomas's email address is rt****@****ing.com
What is Rachael Thomas's direct phone number?
Rachael Thomas's direct phone number is (214) 665*****
What schools did Rachael Thomas attend?
Rachael Thomas attended University Of Birmingham.
What are some of Rachael Thomas's interests?
Rachael Thomas has interest in Animal Welfare, Health.
What skills is Rachael Thomas known for?
Rachael Thomas has skills like Strategy, Change Management, Business Process Improvement, Program Management, Management, Business Transformation, Consulting, Internal Communications, Organizational Development, Leadership, Organizational Design, Acquisition Integration.
Who are Rachael Thomas's colleagues?
Rachael Thomas's colleagues are Scott Cosman, Sofia Arduino, Perrin Boyd, Seth Kvam, Lynnette Justus, Amy N. Swanson, Michael Moroney.
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