Rachael Thomas Email & Phone Number

Denver, Co, Us

Seattle, Wa, Us

• Increased employee engagement from 50% to 80% over a 12-month period and was awarded Great Places to Work status aided by the creation and deployment of new people programs. This included facilitating the creation of new values through firmwide participation then rolling out and reinforcing the new values through executive messaging, integration into performance management discussions, storytelling and timly recognition.• Advised and coached senior executives, including the CEO, on executive communications during organizational transformation. Crafted messaging to inspire, motivate, and reassure while equipping mid-level managers to champion and support change adoption for multiple initiatives. Produced high impact content to support strategies and created 2-way events such as listening sessions and office hours to generate engagement. • Balanced firmwide change management demand and supply, while ensuring high quality, by defining new resource allocation processes and building out a Change Management Center of Excellence (COE). • Built and managed change management and internal communications team. Inspired team members to achieve high levels of success through thoughtful workload management, mentoring, creating and advocating for formal and informal professional development. Captured leadership feedback to provide timely recognition to team members.

Seattle, Wa, Us

• Closed $1.3M of new business over 12-month period by fostering new business relationships, identifying, negotiating and closing deals across software, consumer goods and financial services industries. • Led Slalom and client teams to design and implement change management strategies for complex projects including organizational redesign, Agile transformation and global SAP digital enablement. • Advised and coached executive leadership and cross-functional stakeholders on the value of change management and the role of leaders in the change process. Ensured appropriate leadership support for change initiatives through targeted sponsor action plans and employee feedback.

Worldwide, Oo

• Co-created Strategic Communications practice, providing insight into client experiences of communication to ideate on potential ‘outsource’ opportunities.• Developed and sold HR and Benefits communications services to global clients. Harnessed the influence of Deloitte partners to position the new offerings with existing clients in industries including financial services, manufacturing and consumer goods. Explored potential new communications services to support communication business events including onboarding, annual incentive programs and crisis communications.

Santa Clara, California, Us

• Designed and implemented a global experience strategy for 5,000 new and acquired global employees, creating country-specific communications approaches for diverse, multi-cultural environments, considering employee working environments that included HQ located and client-located.• Initiated and led a ‘Moments that Matter’ project that created memorable moments for employees throughout their Hitachi Consulting tenure to reinforce culture and values while increasing employee ‘stickiness’. Identified and built experiences for employee moments that included hire, promotion, performance recognition and life events that ranged from buying a new house, an expanding family or recognizing a loss.

San Jose, Ca, Us

• Partnered with the Chief Strategy Officer and the EVP of Professional Services to develop communication messaging, prepare executive briefings and provide onsite support for all executive communication events. Created content for use in employee and customer visits, conferences, meetings with worldwide dignitaries, potential acquisition targets plus IR, AR and PR activities.