Ashley Roy, Mba, Csm Email & Phone Number

Dallas, TX

• Scheduling Application Implementation and Integration: Supervised the implementation of a scheduling application (Qgenda) and its integration with an existing resource management tool (MedHub) to improve the scheduling.
• Texas Health Resources New Residency Track: Assisted in adding an additional residency track in partnership with Texas Health Resources by gathering and analyzing business requirements through document and workflow.
• Website Re-Design: Drafted the Family Medicine Department website redesign based on gathered and consolidated feedback. Developed a presentation with the summary of requested changes and presented to the department.
• Resident Onboarding: Redesigned and employed a more efficient and welcoming orientation process for newly hired physician residents. Identified needs of first year residents and created an orientation handbook which.
• Resident Recruitment: Restructured the resident recruitment process to integrate the second residency track. Managed a $40,000 per year budget and the logistics for a four-month interview season.

Dallas, TX

• Created and implemented an HR operation plan to organize workflows, patient charts, and monitor task completion
• Architected and drafted a database and program to alert employees of important dates and deadlines
• Implemented an HR monitoring system to ensure compliance with federal and state labor laws
• Developed the process for converting 550+ patient files to an EMR system, resulting in savings of $13,000/year

Dallas, TX

• Increased revenue from commercial clientele by 35% and reduced operational costs by $17,000 from 2014 to 2015
• Collected an average of $24,000 in delinquent payments per quarter while maintaining customer relations
• Organized 5 company shows from initiation to completion, with an average attendance of ~850 people per show
• Managed show schedules, vendors, and up to 40 on-site volunteers and staff members for each production
• Oversaw 7 large-scale fundraising events for non-profit organizations with budgets up to $1.2M and up to 50,000 attendees

Master Of Business Administration, It Management

Activities and Societies: Beta Gamma Sigma & Golden Key Honor Society

Bachelor’S Degree, Business Administration

Activities and Societies: Healthcare Management Association HOSABusiness Administration