Rachel Booth Email & Phone Number

Group Travel & Experience, Higher Education2023 Top Account Manager - Higher Education Work with university accounts - primarily MBA and EMBA programs to deliver international and domestic travel experiences for students, faculty, and staffDevelop itineraries and deliver proposals based on universities’ requirements and coordinate with our travel partners to book hotel, coach bus services, guide services and meals – all travel related logisticsPrimary point of contact to the university and responsible for delivering the highest level of customer service to faculty, staff, and studentsInvoice universities and process payments to our vendors in a timely manner Ability to set priorities, work independently and learn quickly to ensure all facets of the program are successfulResponsible for rebooking current accounts year after year

Charlottesville, Virginia, United States

Managed ten different athletic playing fields, scheduling maintenance and performing field preparation. Ensured that events were planned for and executed flawlessly and met the STAB standard of excellence. Additionally, in charge of internal practice schedules and external facility rentals with a wide range of community requests. Work harmoniously with departments across the school to include the business office, housekeeping, facilities and maintenance staff members and ensure all requirements are met for a safe and positive experience for St. Anne’s families and community members.

Charlottesville, Virginia, United States

Acted as Director of Operations during the re-opening of the school during the COVID Pandemic. In charge of coordinating with Vendors, Facilities Management, and School Leadership to ensure a safe environment for all staff and students.

Charlottesville, Virginia

Charlottesville, Virginia Area

Responsible for international sports travel and tourism program management, customer interactions, budgeting and financial targets. Additionally, worked with leadership team for long range and short term planning in regards to business growth and sustainment.Produced international sports itineraries for various sports clubs, Olympic Development programs, and college teams seeking a sport and cultural trip in various countries throughout the worldOrchestrated hotel, coach bus, tour director, entry fee and sport facility requests with our international partnersWorked directly with destination management companies aboard to ensure logistics for programs are properly coordinated for a teams’ travelDelivered proposals to the Account Executives with package pricing after negotiating rates with our destination management companiesOversaw flight options to ensure correct travel dates, accurate routings, and met the client’s budgetManaged two employees in the Product Coordination sectionCompleted final quality control checks on all programs moving from the Product Coordination team to the Account Management team

Charlottesville, Virginia Area

Guided the complete management of universities’ international travel programs – from itinerary conception to program execution – by ensuring that a myriad of deadlines related to air, visa processing, business meeting planning, student payments, and registration are metDeveloped quality relationships with my accounts and delivered the highest level of professionalism to ensure memorable experiences for faculty, staff and studentsDemonstrated a strong attention to detail, documentation, time management, and organizational skillsOrganized logistical information by utilizing the WorldStrides’ Group Information System for all electronic program management

Charlottesville, Virginia Area

Provided exemplary customer service to donors, alumni, season ticket holders, university staff, student- athletes, students and fans who wish to support athletics through purchasing tickets to games by using the CRM platformSolved customer related ticketing issues on game daysPerformed donor and patron outreach to ensure account balances were being satisfied through receiving payments and account balances were staying currentAnswered requests for information received via telephone, email, internet, standard mail and face to face at the customer service windowsCommunicated information relating to sports program schedules and ticketing timelines; assisting in efforts to maximize ticket sales revenueEnsured adherence to ACC, NCAA and University policies and procedures

Ca, La

Previous Sponsorships: Apercen Partners, New Balance Silicon Valley, Gilsbar, Franco’s, Varsity Sports, BQuick Nutrition, Mizuno Successfully competed in the 2012 USA Olympic Marathon Trials, placed 31st, time of 2:37:59 and competed in the 2020 USA Olympic Marathon TrialsCompeted in over ten USA National Championship Events in varying distances.Won two consecutive Disneyland Half Marathons and two Disney World Princess Half Marathons.

Bachelor'S Degree, Human Development And Psychological Services

Activities and Societies: Women's Cross Country Team

Master'S Degree, Sport And Fitness Administration/Management

Activities and Societies: Women's Track and Field Team