Succeeded in handling various requests requiring use of personalize “scripts” Managed sensitive requests including confidential informationEngaged customers in authentic manner, building trust and genuine connectionsLed by example, attending and participating campus events to better relay knowledge to customers

Entered clients’ tax information accurately into TaxPrep system Verified data by comparing it to source documents Sorted and organized documents before and after entry Filed clients’ files in organizational system Engaged with clients via phone or at front desk to assist them with their questions

Led staff of 1-2 employees to resolve on-the-job challenges, empower personal development goals, and improve efficiency of daily operationsFollowed food and sanitation guidelines and procedures on behalf of the CompanyCreated weekly shift schedules to minimize downtime on routesResponsible for recording sales activity related to daily route assignmentsMaintained daily inventory levels, working with purchasing to keep proper levels

* Maintaining the health code standard of cleanliness* Managing inventory* Cash handling* Customer interaction* Completing opening and closing procedures*Filing paperwork

* Maintaining the health code standard of cleanliness* Assisting the elderly* Opening and Closing procedures