Rachel Cooper

Rachel Cooper Email and Phone Number

Staff Product Manager, AI @ BetterUp
New York, United States
Rachel Cooper's Location
Brooklyn, New York, United States, United States
About Rachel Cooper

Using cool tech to drive positive human behavior change.

Rachel Cooper's Current Company Details
BetterUp

Betterup

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Staff Product Manager, AI
New York, United States
Website:
betterup.co
Employees:
2786
Rachel Cooper Work Experience Details
  • Betterup
    Staff Product Manager, Ai
    Betterup
    New York, United States
  • Betterup
    Staff Product Manager, Product-Led Growth
    Betterup Oct 2024 - Present
    New York, New York, United States
  • Sidebar
    Founding Member
    Sidebar Aug 2023 - Present
    Sidebar is a highly vetted network that harnesses the collective power of the world's top professionals, propelling each other toward extraordinary success.
  • Mindbody
    Lead Product Manager
    Mindbody Apr 2024 - Oct 2024
    New York, New York, United States
  • Koho
    Group Product Manager, Growth & Monetization
    Koho Dec 2022 - Apr 2024
    Brooklyn, New York, United States
    Led multiple PMs—each with an engineering pod and roadmap—to acquire and monetize subscribers across banking, lending/credit, payments, education, and habit-building financial featuresIncreased gross profit 2.3x, paying subscribers 1.5x , and ARPU 1.8x through funnel optimizations, data-driven feature improvements, and subscription bundlingIncreased profit margin of subscription plans 1.3x / $1.2 MM YoY by researching, pricing/bundling, and validating the willingness-to-pay of audience segments with disparate needs and valuesInvested in product quality and UX to reduce user-submitted customer service tickets by 70%, saving $140,000 in support team overheadStood up an ongoing user research program—using only existing internal resources—which drove high-impact roadmaps for all PMs and pods
  • Remitly
    Senior Product Manager, Leading B2C Lending
    Remitly May 2021 - Nov 2022
    Independently led the 0-to-1 development of Remitly’s first B2C mobile loan (including research, vision, strategy, design, and implementation) which launched in 2022 with a 70% conversion rateOwned the roadmap and implementation of the end-to-end lending platform, including FE and BE development with a team of 8 engineers, bank partner and platform integrations, customer service experience, and go-to-market (GTM) planInfluenced product strategy and development of Passbook, a B2C neobank for immigrantsDesigned and implemented a user research framework for 0-to-1 product development—integrating jobs-to-be-done (JTBD), in-depth interviews, surveys, and other techniques—and institutionalized across the company’s product orgMentored junior product managers on product craft, career development, and communication
  • Remitly
    Senior Product Manager, Treasury
    Remitly Apr 2020 - May 2021
    Set vision, strategy, and roadmap for a bespoke treasury platform fulfilling $28B customer payments a year across 65 currencies and 170 countries, allowing the remittance business to IPO and scale to serve 4MM+ monthly active usersOwned strategy, prioritization, and development of a treasury web application, reducing customer-facing system outages by 50% and improving margins by $2.8MM annually through high-impact initiativesDirected a team of 5 engineers, running Agile sprints and rituals, increasing team OKR scores from 30% to 80% in 6 monthsUsed machine learning (ML) models to optimize cash flows and capital allocation, increasing revenue by 7%
  • Third Point Llc
    Director Of Analytics
    Third Point Llc Dec 2015 - Apr 2020
    New York, Ny
    Founded a product team to own all internal software—including bespoke enterprise software and partner integrations—while program managing 50+ technology projects and running an analytics teamManaged a team of 5 that built and iterated an analytics and business intelligence platform, empowering the team to fulfill 600+ ad hoc analysis requests per year while managing projects to continuously improve the technologyLed discussions between executives and stakeholders to influence business strategy, define OKRs, prioritize backlogs, and ensure the completion of 50+ active technology projects spanning 10 departmentsDrove the research, design, UX, development, testing, and launch of a payments platform initiating $1B in cash transactions a month, which reduced operational cost by 90%, decreased the risk of wire fraud by 60%, and established an informative treasury dataset used to forecast and optimize cash balances in real time
  • Third Point Llc
    Director Of Treasury
    Third Point Llc Dec 2011 - Dec 2015
    Founded a 4 person Treasury team and developed it into a profit center by designing a groundbreaking treasury data platform, defining the product roadmap, and leading a cross-functional team through development, UX/UI design, user acceptance testing (UAT), resulting in 5 new revenue streams delivering over $25MM a year in profitLed engineering teams through development of in-house data warehouses, data aggregation and transformation (ETL), data pipelines, and integration of third party datasets and APIs
  • Third Point Llc
    Operations Analyst
    Third Point Llc Apr 2010 - Dec 2011
    New York, United States
    Identified opportunities to increase revenue and reduce operational overhead through enterprise software and automations, then led engineering teams through design and implementation Developed cash management software that transformed the team’s manual workflow into an automated, data-driven hub, reducing workload by 80 hours per month, reducing risk by $100MM+, and empowering analysts to be proactive rather than reactive
  • Crayola
    Mechanical Engineer
    Crayola Sep 2008 - Dec 2008
    Collaborated with senior engineers to design, prototype, and test solutions to manufacturing problems, improving production efficiency of markers machinery by 20%Organized an immersive factory tour experience for visitors, increasing paid visits and gift shop purchases by ~10%

Rachel Cooper Education Details

Frequently Asked Questions about Rachel Cooper

What company does Rachel Cooper work for?

Rachel Cooper works for Betterup

What is Rachel Cooper's role at the current company?

Rachel Cooper's current role is Staff Product Manager, AI.

What schools did Rachel Cooper attend?

Rachel Cooper attended General Assembly, Lehigh University.

Who are Rachel Cooper's colleagues?

Rachel Cooper's colleagues are Feyza Ramazanoğlu, Carol Bonnafe-Bellini, Leadership And Team Coach, Aaron Hj Degraffe, Pcc, Cpt, Kk Pall, Cpcc, Pcc, Debby Neely, Pcc Icf, Serdar Sabancı, Dina Markind, Professional Certified Coach, Ms Nursing.

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