Rachel Croft Email and Phone Number
A Delivery Manager with experience in Operations, Consulting, People Management, Process Optimisation and Improvement, Project and Programme Management. Currently operating at both a tactical and strategic level, assisting in the defining, planning and managing the delivery of strategic goals in order to deliver against business objectives. Experience in defining and delivering business transformational change programmes to support growth and business objectives. Capable of simplifying complex issues, communicating and managing relationships effectively with people and job functions across all levels of the organisation, and delivering highly innovative solutions, in moderately complex and time sensitive settings. Experience in working within multi-discipline teams and managing focused areas of the delivery.
Travelex
View- Website:
- travelex-corporate.com
- Employees:
- 3991
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Senior Relationship ManagerTravelex Aug 2022 - PresentPrimarily responsible for the management of day-to-day senior relationships with Strategic Supermarket Partners.Leading on key commercial and contractual negotiations, contractual governance and issues. Management of the service and day to day operations provided by Travelex as well the creation and implementation of joint strategic plans to grow and expand the business in a challenging market.
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Client Services ManagerTravelex Oct 2021 - PresentPeterborough, England, United KingdomClient Services Manager for a Strategic Supermarket Travel Money account; primarily responsible for the management of day-to-day senior relationships with the Supermarket and Travel Money teams as well as to co-ordinate resources needed to service projects, build joint strategic operational plans and balance the expectations of clients with the execution of creative work. Key account and partner relationship management, development and execution of creative business plans while playing a positive role in the future service strategy of this major and key account.
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Business Solutions ManagerTravelex Oct 2018 - PresentPeterborough, United KingdomNurturing business ideas from inception through to end-to-end business implementation. Utilising my breadth and depth of skills to prompt thinking amongst a diverse range of stakeholders; to capture business needs and identify a range of potential solution options. Closely with senior management to present a range of options and recommendations and co-ordinate the design, delivery and implementation of chosen solutions.
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Continuous Improvement ManagerDxc Technology Apr 2016 - Sep 2018Responsible for the end to end delivery of business change projects; solutioning to implementation within the Client Transformation Organisation to improve business processes to increase business profitability and customer satisfaction. -
Business Planning ManagerHp Enterprise Services Jan 2014 - Apr 2016BracknellProject Manager in the ES EMEA Transformation Office, responsible for creating proposals and business cases for business process improvement projects and cost avoidance/saving initiatives across all business areas. Working with key stakeholders and senior management to gain business approval for the improvement projects as well as seeing the projects through to implementation. -
Business Planning Analyst IiHp Enterprise Services Jan 2013 - 2015HookPart of the Defence Account Operations Team working with the Defence Management Board to provide a cohesive cross cutting service to drive cost efficiencies through process improvements, optimisation, standardisation, and proactive business planning apportioned to the business size and need.
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Deputy Transformation Programme ManagerHp Enterprise Services Oct 2013 - Jan 2014Responsible for the Project and Programme Management of the UK Public Sector Transformation Programme, to fix, rebuild and grow the business over the next 3 years. Day to day responsibility for the overall programme management using the Prince II methodology across 6 multi-discipline workstreams.
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Graduate Capability ManagerHewlett-Packard Aug 2012 - Jan 2013HR Manager responsible for maintaining and improvement graduate processes and the formal development of 7 non-technical Graduates while they were on the 24 month scheme.
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Future Generation Programme Improvement ManagerHp Enterprise Services Oct 2011 - Aug 2012HookResponsible for delivering the business objective of retaining graduates following completion of the graduate scheme with no budget
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Customer Services AdministratorDiligenta Jun 2009 - Jun 2010Pensions administrator/Project work
Rachel Croft Skills
Rachel Croft Education Details
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Business
Frequently Asked Questions about Rachel Croft
What company does Rachel Croft work for?
Rachel Croft works for Travelex
What is Rachel Croft's role at the current company?
Rachel Croft's current role is Client Services Manager.
What schools did Rachel Croft attend?
Rachel Croft attended Sheffield Hallam University.
What skills is Rachel Croft known for?
Rachel Croft has skills like Leadership, It Strategy, Management, Project Management, Program Management, Business Analysis, Proactive Self Starter, Change Management, Team Leadership, Service Delivery, Process Improvement, Team Management.
Who are Rachel Croft's colleagues?
Rachel Croft's colleagues are Jonathan Pegg, Rahul M, Hahahaha Haha, Sonay Kızıltan, Mandeep Singh, Denis Davydov, John Go.
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Rachel Croft
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Rachel Croft
United Kingdom
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