Developed sponsorship proposals and pitch presentations tailored to potential partners, highlighting the benefits of collaboration with the AMA clubCoordinate sponsorship agreements, ensuring the fulfillment of deliverables and adherence to branding guideline

Proven track record of delivering exceptional customer service in a fast-paced, high-volume restaurant, ranked in the top 5% of sales performance among a team of 30+ servers, consistently exceeding weekly sales goals by 20%Utilized strong communication skills to lead training sessions, mentor new servers, and foster a collaborative work environment that enhanced team performance and service quality

Ensured a friendly, attentive demeanor with guests, successfully seated and served over 100 guests per shift, maintaining an average wait time of under 5 minutes during peak hours to enhance customer satisfactionAchieved a 95% customer satisfaction score by providing attentive, personalized service, quickly resolving complaints, anticipating guest needs, and receiving numerous positive reviews

Organized and executed over 30 events, including conferences, weddings, corporate gatherings, and charity fundraisers, demonstrating versatility in planning and executionLed out in the preparation and presentation of events ranging from 15-300 guests, as well as creating a memorable event space that ensured smooth and efficient operations