-Overhauled policies and procedures including staff improvement initiatives, updating training manuals, and streamlining paperwork processes-Commissioned and co-founded a series of new youth programs aimed at expanding therapeutic recreation services for clients ages 0-16-Conducted evaluations and discussed the results with the therapeutic team to develop an individualized therapeutic intervention plan-Educated student interns, city staff, and other stakeholder on the need for therapeutic recreation, inclusive, and other disability services-Implemented comprehensive therapeutic programs based on assessment results and the client's development, injury, and disability-Designed a weekly schedule of purposeful programs consisting of both group and individual therapy sessions for clients across the lifespan

-Supervised a team of Youth Care Workers which involved regular supervision meetings, training, work evaluations, and providing guidance and assistance to staff. -Supervised clients within a residential facility, and ensured a safe environment is maintained. -Played an active role in hiring, onboarding supervising, evaluating, coaching, and dismissing of Youth Care Workers. -Assisted clients with their day-to-day needs including medication distribution/documentation, providing social emotional support, transportation, and basic cleaning activities-Ensures facility is within licensing standards at all times -Documents and maintains daily written records of client whereabouts and incidents and communicates information with team members while maintaining client confidentiality in accordance with state and federal laws. -Helped plan, support, and carry out staff-led community-based activities. -Supported clients in their day to day activities with a focus on their individual goals while also maintaining professional boundaries. -Managed emotional, physical, and verbally escalated situations by initiating de-escalation techniques as well as restraints if/when necessary.

-Provide direct services to youth applying evidence based Strengths Model to achieve client's goals of personal and financial self-sufficiency-Redesign program from the ground up after major lay-offs and restructuring earning employee of the month shortly after being hired-Launched and maintain bi-weekly nurturing parenting and life skills classes for youth and young parents -Tracked, purchased, recorded, and delivered medical equipment and basic necessities available to clients through donations and program purchasing-Provided direct client services and managed a schedule and caseload of 20-30 young adults and their children

-Design event themes from sketched ideas to set-up and actualization-Develop and maintain relationships with vendors, venues, and event partners-Coordinate all aspects of event creation including; venue selection, entertainment, catering, seating, registration, and theme development-Prepare invoices/bills, contracts, and event planning documentation-Maintain budget and event spending up to $20k per event

-Support stakeholders by offering training opportunities, timely customer service, and face to face opportunities for problem solving-Implement and coordinate various details associated with meetings, seminars, conferences, and educational training-Analyze outcome data and initiate quality improvement goals-Utilize CRM software and a variety of contact methods to lead citizens to achieve state recommended standards

Contracted with the Utah Department of Health to:-Refined training modules on disability laws, awareness, and advocacy and presented them at community events-Managed social media platforms and monthly webinar series offering a gathering place for families who have loved ones with a disabling condition-Planned and carried out information sharing events including social gatherings, fundraising events, and tabling opportunities-Tracked organization data utilizing Microsoft Office suite, Google Applications, and Web based databases and prepared reports for investors