Rachel Mccaffrey Email and Phone Number

-Work in the Putnam Clubhouse at Gillette Stadium as a Concierge representative-Assist patrons with any questions or concerns they may have to create a memorable experience-Provide a high level of customer service for patrons and fans

-Securely handled cash exchanges and ensure cash and receipt balance -Marketed products through customer direct sales, stocking and displays-Provided excellent customer service by resolving customer questions and relaying product information

-Served as peer mentor to 25 freshman students every week to ensure successful transition to the university and Isenberg School of Management-Taugh weekly classes about majors, internships, resume writing, cover letters, networking, time management, and social responsibility-Assisted in creating the Dean's Leadership Seminar by formulating idea's for possible course topics

-Acted as the Promotions Coordinator for Hockey and Basketball home games-Worked in the marketing office with staff to brainstorm different marketing strategies to get more students and fans to the athletic events -Worked most athletic events to complete the various in game promotions and any game day operations needed for the success of the event-Created new promotions to keep fans interacted during the event

-Worked daily in the front office doing various types of tasks-Compiled data using Excel for Patriots Extra Points Program and Mass. State Lottery-Sent out weekly lottery mailings as well as merchandise for the Extra Points Program-Worked closely with the Revolution summer soccer academies by receiving sign-up forms and medical waivers and organizing all information in Excel-Work the different Revolution and Patriots games as well as the charity events by assisting in any game day operations needed

-Performed game day operations, such as, Kid’s Club and “Chuck a Puck” -Worked in the Worcester offices helping with daily clerical tasks