Rachel M.
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Rachel M. Email & Phone Number

Account Manager @ Adyen | Payments | eCommerce | Fintech at Adyen
Location: London, England, United Kingdom 17 work roles 4 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Account Manager @ Adyen | Payments | eCommerce | Fintech
Location
London, England, United Kingdom
Company size

Who is Rachel M.? Overview

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Rachel M. is listed as Account Manager @ Adyen | Payments | eCommerce | Fintech at Adyen, a company with 1907 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Rachel M..

Rachel M. previously worked as Account Manager at Adyen and Customer Success Manager at Adyen. Rachel M. holds Master Of Business Administration - Mba, Management from Gbsb Global Business School.

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Adyen

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Profile bio

About Rachel M.

I have spent 9+ years engaging with customers directly, working in fashion retail, banking, SAAS, and financial technology.I am analytical and logical in the way I work. I also consider myself to be a visual, creative and empathetic person. I thrive in an environment where I can use strategic thinking, innovation and creativity to identify problems, create solutions, and make decisions.

Current workplace

Rachel M.'s current company

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Adyen
Adyen
Account Manager @ Adyen | Payments | eCommerce | Fintech
netherlands
Website
Employees
1907
AeroLeads page
17 roles

Rachel M. work experience

A career timeline built from the work history available for this profile.

Account Manager

Current

London, England, United Kingdom

Oct 2022 - Present

Customer Success Manager

London, England, United Kingdom

Aug 2022 - Oct 2022

Customer Success Advocate

Dublin, County Dublin, Ireland

- Communicating with merchants in UK & Ireland to discuss their needs and how Square products can help start, run, and grow their business - Identifying, documenting, and following up with engineers on product bugs and features, taking ownership of merchants' issues- Identifying and drafting improvements to online help content and internal documentation.

Oct 2021 - Aug 2022

Payments Expert

County Dublin, Ireland

After 2 months, I specialised in Payments when Wix created a global team of payments and risk SMEs. During this time, Wix Payments processed the first $1Billion of card payments. I managed two global payments projects.

Dec 2020 - Oct 2021

Customer Care Expert

Dublin City, County Dublin, Ireland

- Provided Wix users with technical solutions on all Wix products via phone, chat and email- Analyzed user behaviour, content suitability and relevance to determine their effect on user satisfaction- Influenced the way we supported our users and improved it to make sure our users’ experience was the best possible- Worked with other departments and product.

Oct 2020 - Dec 2020

Celta Teacher

Madrid, Community Of Madrid, Spain

- One to one classes for high-level executives/directors at a number of large top-tier organisations - Responsible for creating and organizing content for weekly, monthly, and trimester courses in order to meet the specific needs of clients

Sep 2019 - Mar 2020

Mba Student

Madrid, Community Of Madrid, Spain

- Graduated Magna Cum Laude (Top 10% of graduating class 2019)- Awarded Best Strategist (For performance in Strategic Management course)- Awarded Best Thesis (Highest grade of graduating class)- Participated in two extra modules that weren’t part of the MBA program in order to gain knowledge in these areas (Mobile Marketing, Web Design)Modules: Stress &.

Sep 2018 - Jul 2019

Spanish Student

Málaga, Andalusia, Spain

I took an 8-week intensive C1 level Spanish course

Jun 2018 - Aug 2018

Client Services Associate/Trainer

County Dublin, Ireland

(Global vendor operation at a major social network)- Key player in the relocation of one department’s operations from the United States to Dublin after doubling the quantity of the ticket responses that were being achieved in the US- Defined and implemented workflows to increase efficiency and successful outcomes- Onboarded new team members and coached to.

Oct 2017 - Jun 2018

Celta Teacher

Barrington Language Academy

Sevilla Area, Spain

After graduating from university, I moved to Spain to improve my Spanish language skills. During this time I worked as an English teacher. Tasks included:- Teaching one-to-one and group English lessons to beginner and advanced levels- Writing and correcting exam papers - Participating in meetings with the wider teaching department to discuss our status and.

Jan 2017 - Jun 2017

Customer Service Advisor

Aib

Dublin, County Dublin, Ireland

- Balanced Cash & Cheque Lodgement machines daily and wrote weekly report - Completed cashier transactions (withdrawals, lodgements, transfers, cashing cheques) - Built customer awareness of new products and services - Identified customer needs to capitalize on the business referral opportunities - Opened new bank accounts (KYC: verifying identity.

Jun 2014 - Sep 2016

Ba International Business & Spanish Student

Maynooth, County Kildare, Ireland

- Graduated with Upper Second-Class Honours (2.1)- Excelled in Innovation Management, Financial Accounting, IT for Business, HR Management- Spent third year teaching English in rural schools in La Rioja, Spain- Successfully completed the SABRE Strategy Simulation in final year

Sep 2012 - Sep 2016

Receptionist

Flannery Car Sales

County Sligo, Ireland

- Managed the day to day running of the reception- Cashier/Accounts- Developed strong relationships with management, clients and suppliers

Aug 2011 - Aug 2012

Event Manager

Festival Factory

County Dublin, Ireland

- Events Management for several Irish music festivals (Electric Picnic, Life Festival, Knockanstockan, No Place Like Dome, Jack of Diamonds Rhythm & Roots Festival) over three festival seasons - Recruiting and managing a team of 115, artist booking, production, stage management, community engagement, and event plan creation- Demonstrated acute.

Mar 2009 - Jul 2011

Customer Service Advisor

Dublin, County Dublin, Ireland

(Telephone Banking for Open24)Answering complex queries via email and telephone both from customers and other business units within the bank

Aug 2008 - Mar 2009

Weekend Manager

Dún Laoghaire-Rathdown, County Dublin, Ireland

While studying at university, I was the Weekend Manager for Primark. I oversaw 30+ part-time employees, staff scheduling, and cash management. I was also responsible for opening and closing of the store.

Aug 2007 - Aug 2008

Weekend Manager

Galway, County Galway, Ireland

At weekends I took over from the store manager and I oversaw a team of 7. I was in charge of opening and closing the store, motivating and leading the team, stock management, cashing up the tills, and running the end of day reports.

Apr 2005 - Aug 2007
Team & coworkers

Colleagues at Adyen

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4 education records

Rachel M. education

Master Of Business Administration - Mba, Management

My strengths were in product development, accounting, brand management, and strategic management. I was awarded the accolade Best.

Ba International, Business And Spanish

My strengths were in Strategic Management, Innovation, Accounting and Marketing. In my final year I completed the SABRE simulation, a.

FAQ

Frequently asked questions about Rachel M.

Quick answers generated from the profile data available on this page.

What company does Rachel M. work for?

Rachel M. works for Adyen.

What is Rachel M.'s role at Adyen?

Rachel M. is listed as Account Manager @ Adyen | Payments | eCommerce | Fintech at Adyen.

Where is Rachel M. based?

Rachel M. is based in London, England, United Kingdom while working with Adyen.

What companies has Rachel M. worked for?

Rachel M. has worked for Adyen, Square, Wix.Com, American Language Academy, and Gbsb Global Business School.

Who are Rachel M.'s colleagues at Adyen?

Rachel M.'s colleagues at Adyen include Synara Regis, Gayle Martin, Elen Gabrielyan, Laura Ciocanu, and Ka Wing Tjon.

How can I contact Rachel M.?

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What schools did Rachel M. attend?

Rachel M. holds Master Of Business Administration - Mba, Management from Gbsb Global Business School.

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