Sahil Bhagat Email & Phone Number

South San Francisco, California, Us

Cross-border payments growth

Seattle, Wa, Us

Heard is building the financial back office (bookkeeping, taxes, and payroll) for mental health professionals to start, grow, and manage their practice. As the Senior Director of Product Management, I led the product growth, sales, and marketing teams responsible for acquisition, retention, and monetization.Drove 150% increase in paying customers and MRR by driving product-led growth initiatives, revamping onboarding, increasing payroll adoption, improving platform performance and automation, and running pricing & packaging experiments. Launched a 0-1 financial insights product to improve customer engagement and retention by 25%. Hired 2 PMs, established a data-driven experimentation culture, created Heard’s growth model, and shaped the product vision with the executive team.

Palo Alto, California, Us

Earnin provides people access to their unpaid earnings daily before payday without any interest or hidden fees. Responsible for the growth and product experience of Earnin's core product across activation, retention, resurrection, and referrals.Led a team of 4 PMs responsible for a 15% increase in trailing 30-day retention through rapid testing of product improvements, improving the coverage and accuracy of backend systems and risk models, and redesign of the mobile apps that created a unified customer experience across Earnin's entire product portfolio. Drove a 120% increase in new user growth rate by redesigning the onboarding flow, optimizing conversion rates and risk models, building a referral program, and implementing lifecycle campaigns.Jan 2021 - Jan 2022: Head of Product, Core ExperienceJan 2020 - Dec 2020: Group Product Manager

San Francisco, Ca, Us

Atrium (shut down in Feb 2020) provided fast, transparent, and price-predictable legal services to fast-growing companies through a subscription model.Launched Atrium's customer-facing SaaS product to help startups access structured legal data, manage projects, and collaborate on documents with lawyers. Hired 2 PMs to grow the product team. Scaled Atrium's internal tools and technology platform to make legal teams more efficient by automating complex repeatable workflows to support 2x growth in customers and revenue.Jun 2019 - Jan 2020: Product LeadJul 2018 - May 2019: Senior Product Manager

Redwood City, California, Us

Course Hero is an online learning platform of course-specific study resources to help students better prepare for their classes and graduate, confident and prepared. Hired and managed a team of PMs responsible for content acquisition and user retention. Drove 3x growth in user-generated content and revenue by improving the onboarding experience, designed content quality strategy to reduce fraud by 50%, launched new content products resulting in a 2x increase in retention and monetization rates, and built an educator platform and community of 1500+ educators to expand into new markets.Nov 2016 - Jun 2018: Group Product ManagerMay 2016 - Oct 2016: Senior Product ManagerMay 2015 - Apr 2016: Product Manager

Chicago, Il, Us

Managed and scaled Store to Home, an omni-channel retail business, that enables online shopping within 2000 US stores using in-store kiosks and mobile apps. Grew it 10% year-over-year to $250MM in 2014 sales by improving product experience, developing new sales channels and implementing scalable operational processes.Conceptualized and built Member Assist, a digital communications platform, that connects online shoppers with in-store associates to receive on-demand personalized assistance at every stage of their shopping journey via web and mobile apps. Launched and scaled it to thousands of daily active users in 350 stores across US in 7 months.

Us

As part of Stanford's student marketing group, my team redesigned the website and mobile app for a client through iterative prototyping, built their branding strategy and devised their product roadmap.

London, London, Gb

Formulated an online ad strategy using innovative ad formats for The Economist Online through competitive analysis to increase user engagement and revenue and developed metrics to measure performance. Analyzed online user behavior and social media trends to recommend ad placement across all online assets.

Master Of Science (Ms), Management Science And Engineering

Bachelor Of Engineering (Be), Computer Engineering