Rachel Neill Email & Phone Number

-Manages administration and maintenance of Jellyvision's Jira and Confluence instances

-Co-managed administration and maintenance of Jellyvision's Jira and Confluence instances-Built, configured, and reported on Jira projects

Chicago, Illinois, United States

-Executed deploys for all ALEX products-Coordinated timing and testing plans for deploys across multiple departments-Maintained extensive records, release notes, and reporting in Jira and Confluence-Reached 1,000,000 publishes of ALEX

Greater Chicago Area

-Tested, edited, and ensured the delivery of ALEX Benefits Counselor to dozens of customers.-Built customer-specific implementations using proprietary software.-Proofread and revised benefits-related text.-Managed multiple customer implementations using Jira to track workflow.-Collaborated and worked as a team within a fast-paced department.-Communicated across multiple departments to provide the best customer experience.

Chicago, Illinois, United States

-Proofread, edited, and updated departmental documents. -Maintained events calendar and fielded reservation requests using Gather.-Created spreadsheets to keep track of event leads coming in from outside sources. -Processed and preserved records of payments for event rentals.-Worked on events-specific social media project.

Bachelor'S Degree, English Language And Literature, General

Activities and Societies: Dean's List, Tau Sigma National Honor Society

English Language And Literature, General