Rachel Simpson

Rachel Simpson Email and Phone Number

Client Operations
Rachel Simpson's Location
Canada, Canada
About Rachel Simpson

Rachel Simpson is a Client Operations.

Rachel Simpson's Current Company Details

Client Operations
Rachel Simpson Work Experience Details
  • Alight Solutions
    Customer Care Representative
    Alight Solutions Dec 2022 - Oct 2023
    • Handling a high volume of inbound calls to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, as well as navigating between multiple screens and systems to provide answers and support• Processing transactions such as health and benefit enrollment while doing additional research and ongoing casework• Creating and updating files in the database and communicating with third parties to research and assist the client with updates or inquiries
  • Simplepay.Ca
    Client Operations
    Simplepay.Ca Oct 2021 - Aug 2022
    Remote
    • Supporting clients through phone and email such as configuring their setup, researching solutions for their technical inquiries, and providing timelines• Scheduling and delivering demos to potential clients showing how the system works, as well as any troubleshooting needs for current customers• Creating, editing, and posting content for the website such as user manuals and frequently asked questions
  • Freelance
    Virtual Assistant
    Freelance Aug 2021 - Aug 2022
    Toronto, Ontario, Canada
    • Offering transcription, data entry, administrative work, customer service support, scheduling meetings/calls, setting up social media profiles, etc.• Previous projects include reformatting documents, data entry, etc.• Communicating with clients to provide excellent quality of service and meet quickdeadlines
  • Sweets From The Earth
    Cake Decorator
    Sweets From The Earth Jan 2021 - Sep 2021
    Toronto, Ontario, Canada
  • Sweet Flour Bake Shop
    Production Baker
    Sweet Flour Bake Shop Sep 2014 - Jan 2021

Rachel Simpson Education Details

Frequently Asked Questions about Rachel Simpson

What is Rachel Simpson's role at the current company?

Rachel Simpson's current role is Client Operations.

What schools did Rachel Simpson attend?

Rachel Simpson attended Fanshawe College, Humber College, George Brown College, George Brown College.

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