Rachel Staddon Email & Phone Number

Southampton, England, Gb

Southampton, United Kingdom

Within my role as Client Service Director, my focus is on building those all-important relationships with clients - providing the necessary support to their marketing and sales departments. This includes cultivating trust and buy-in with their internal teams to demonstrate the value The Call Business delivers to sales and marketing teams through properly qualified leads.With a B2B client-base that often has complex and long customer life-cycles, my background in B2B marketing and sales puts me in a strong position to identify their core issues and advise them on the best custom solution that will deliver on their objectives and drive customer engagement. Liaising with clients, as well as managing the Client Services Management team, I ensure projects run smoothly, from the onboarding process to execution and post-campaign reporting. Working closely with our internal team, I’m always looking for new ways to deliver the best possible ROI, while my keen eye for detail and analysis ensures we consistently maintain high standards for effective results.In addition to servicing existing clients, I utilise my business development and relationship building skills to nurture new business opportunities where The Call Business’ suite of business development services are a good fit.

Southampton, United Kingdom

As a Co-Director of Proline Fencing and Decking Ltd, I had an integral role in the company’s operations and inherent growth. Servicing the domestic, commercial, agricultural and industrial sectors throughout the Solent area, I was instrumental in taking the start up from a sole trader to a Limited company who employed a number of installation teams and support staff.During my time as Co-Director, my responsibilities covered a broad range of the core business operations, including developing new business opportunities, servicing clients, marketing and advertising, managing finances and employee development.

Southampton, United Kingdom

At Five by Five People - part of Five by Five global creative marketing agency, who specialise in employer branding and employee engagement campaigns - I progressed to Account Director level after starting in an Account Manager position.This allowed me the opportunity to truly understand the importance of having balance between commercial performance, service excellence and relationship building between marketing and sales. Within this role, I was responsible for working with a number of well-known brands on creative marketing campaigns that would realign their employment engagement and employer branding perception. Nurturing relationships with clients, as well as internal creative teams and key stakeholders, I managed a large volume of small and large-scale employment engagement campaigns – successfully delivering on key objectives and managing client expectations.

I joined the Southern Daily Echo sales team as a Telesales Representative for the Display Advertising team, carrying out cold calls to generate new business. My strong sales performance, people skills and solid grasp of commercial opportunities within the advertising sector, saw me promoted to a Field Sales Executive and then appointed as Recruitment Advertising Manager. I ensured revenue and growth targets were consistently achieved, while effectively managing my team’s development.