Rachel Ward Email and Phone Number

As a dedicated Counter Staff member at Koi, I play a key role in providing top-notch customer service and expertise in the realm of piercing jewelry. My responsibilities include, customer engagement, product knowledge, education and support, and professionalism.

Results-driven SDR with three years of proven success. Specialized in both outbound prospecting and current customer engagement at NICE, where I consistently achieved top performer status. Excelled in the challenging outbound role, securing net-new business for one year. For the latter two years, thrived on the Current Customer SDR team, collaborating with Account Managers to successfully upsell and upgrade existing clients. A 12-month consecutive quota achiever, I bring a track record of driving revenue growth through strategic sales efforts.