Rachel Watts Email and Phone Number

Taking a Customer- and Employee-focused approach improves sales conversion, increases productivity, reduces costs and increases retention in the long run. Senior strategist and practitioner of market research, market intelligence and trend forecasting in B2C and B2B environments. Market research and intelligence experience gained in a broad range of industries, including FMCG, Toys/entertainment, Consumer Durables (heating industry and consumer electronics), Large & Small/Medium Enterprises and in consultancy services. In summary, long-term strategic planning, insight, market forecasting, trend forecasting, competitor intelligence, feasibility studies, customer retention, customer loyalty and tracker studies (continuous, qualitative and quantitative methodologies).